Lucky Red - Kudos to the Support Team!

[Tillis]

As a new player at Lucky Red, and not understanding the bonus gathering, Support came to the rescue and credited my account with the bonus 'after the fact'. My internet explorer shuts down unexpectedly since installing IE 11, and I had to go back into live chat a number of times. They were very patient, passing me back to Stuart when possible. Stuart, knowing what was happening with my IE, went ahead and took care of my account while I sailed through a number of CS reps.

I didn't win last night, but because of their kindness, I'll be playing again at Lucky Red. Great casino - felt very welcomed. Thank you Lucky Red CS reps!

 

[weesie]

Yes! The entire Club World Casino group has really stepped up their game!

Kudos again CWC!

 

[chuchu59]

Lucky Red support or rather Club World support is top-notch. Meanwhile, at rtg -powered casinos players should note that should they forget to enter the coupon code before they deposit , as long as they haven't started playing after making a deposit, you can re-enter the coupon code and the bonus will then appear.

 

[john39]

Lucky Red support or rather Club World support is top-notch. Meanwhile, at rtg -powered casinos players should note that should they forget to enter the coupon code before they deposit , as long as they haven't started playing after making a deposit, you can re-enter the coupon code and the bonus will then appear.

good to know thanks for info