winner2021
Full Member
- Joined
- Nov 10, 2021
Hi all,
so before Christmas I had a couple big wins on slingo and ended up with around £4k in my account on one site. I'd actually only deposited £40 originally so I was extremely lucky. I took the opportunity to place some higher stakes on a couple slots as I don't usually get to do that due to deposit limits etc. I figured what's the harm in playing winnings. I did play around £1k back which I realise is a lot, but I was happy enough with it as a one off. Still 3k profit.
Cue several gambling safety emails from the site and missed phone calls. They put a loss limit on my account of £250 a month. I finally ended up talking to them on the phone (I was happy at the time with the limits but they kept ringing me) so I wasn't asking them at the time to raise anything.
Still they asked me SO many intrusive questions. The guy was nice enough and he did say I don't need to answer them, but still. Asked me how long I'd been gambling for, why I used the time-out feature a lot, why I withdrew in increments instead of all in one go (WTF), what my job was, how much I earn a month. We got cut off in the end so the limit still stands after all that (!) because apparently we're not done yet. I still have to ring them to change the limit. I'm thinking of telling them to take a flying leap and close my account (I've withdrawn all the winnings now and am up with the site) as it's obvious they want SOW to even raise the £250pm loss limit.
The thing that's so dumb to me is the "we noticed your staking activity increased" messages-well yeah because I had a decent win, fairly obvious. They knew I'd only deposited £40 so why do they want to know how much I earn? It's like you can't have a big win because only what you earn is taken into account regardless of deposit amounts.
Fair enough if they said "we don't want you to lose your winnings", but not asking me all about my work for a £40 deposit just because I got lucky. Anyway, just wanted to know what you guys thought-reasonable or not?
TLDR played some winnings back and got loss limits imposed and have to send in SOW to lift them.
so before Christmas I had a couple big wins on slingo and ended up with around £4k in my account on one site. I'd actually only deposited £40 originally so I was extremely lucky. I took the opportunity to place some higher stakes on a couple slots as I don't usually get to do that due to deposit limits etc. I figured what's the harm in playing winnings. I did play around £1k back which I realise is a lot, but I was happy enough with it as a one off. Still 3k profit.
Cue several gambling safety emails from the site and missed phone calls. They put a loss limit on my account of £250 a month. I finally ended up talking to them on the phone (I was happy at the time with the limits but they kept ringing me) so I wasn't asking them at the time to raise anything.
Still they asked me SO many intrusive questions. The guy was nice enough and he did say I don't need to answer them, but still. Asked me how long I'd been gambling for, why I used the time-out feature a lot, why I withdrew in increments instead of all in one go (WTF), what my job was, how much I earn a month. We got cut off in the end so the limit still stands after all that (!) because apparently we're not done yet. I still have to ring them to change the limit. I'm thinking of telling them to take a flying leap and close my account (I've withdrawn all the winnings now and am up with the site) as it's obvious they want SOW to even raise the £250pm loss limit.
The thing that's so dumb to me is the "we noticed your staking activity increased" messages-well yeah because I had a decent win, fairly obvious. They knew I'd only deposited £40 so why do they want to know how much I earn? It's like you can't have a big win because only what you earn is taken into account regardless of deposit amounts.
Fair enough if they said "we don't want you to lose your winnings", but not asking me all about my work for a £40 deposit just because I got lucky. Anyway, just wanted to know what you guys thought-reasonable or not?
TLDR played some winnings back and got loss limits imposed and have to send in SOW to lift them.
is for me just as effective as being signed up with Gamstop. If anything it is more robust and secure than anything Gamstop does. It provides me with no desire whatsoever to request for my self exclusion and enrolment with Gamstop to come to an end.
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