pitpony30
Dormant account
- Joined
- Dec 21, 2015
- Location
- Milton Keynes
Dear sir or madam
I played at the palace of chance online casino and they gave me a free chip no deposit to play with. I was told that I had to do a wagering requirement before I could withdraw and it would be a maximum of 100 dollars. I did the wagering requirement and withdrew the 100. They said congratulations and I waited the expected time and they then sent me an email. This is what was sent:
<snip>
info: Chat session has been terminated by the site operator.
I am seriously not happy with this and feel that I have been misled and cheated completely.
Making me complete a wagering requirement, refusing a withdrawal, telling me that UK players can only use free chips for fun, but then telling me that I could have withdrawn if I had made a transaction before the free chip. So they are then saying that UK can collect off a free chip.
I'm every sense, the casino is telling lies.
Best regards
Melanie
I played at the palace of chance online casino and they gave me a free chip no deposit to play with. I was told that I had to do a wagering requirement before I could withdraw and it would be a maximum of 100 dollars. I did the wagering requirement and withdrew the 100. They said congratulations and I waited the expected time and they then sent me an email. This is what was sent:
<snip>
info: Chat session has been terminated by the site operator.
I am seriously not happy with this and feel that I have been misled and cheated completely.
Making me complete a wagering requirement, refusing a withdrawal, telling me that UK players can only use free chips for fun, but then telling me that I could have withdrawn if I had made a transaction before the free chip. So they are then saying that UK can collect off a free chip.
I'm every sense, the casino is telling lies.
Best regards
Melanie
Last edited by a moderator: