Light Casino - My personal Experience

[maltakid]

After a period of break I decided to try Light Casino as a new entry in the Grey Zone.
Deposited € 200 with Paysafe and did not activate the bonus.
After a few hours of slot play I found myself topping 7000.
Now I will try to withdraw some (the chat suggested Trustly) and post some other beauties that came out in the dedicated thread.
Thanks to Casinomeister for the tip!

 

[maltakid]

A fast update.
KYC done. Support is very professional and responsive.
As stated in the review the withdrawal process can be somewhat painful.
500 euro per day. Withdrawal approved in 3 working days.
So everything is still pending and since I’m up to 10000 it will be a long process.
Overall (apart from the winning) a very good experience.

 

[Kroffe]

Max 500 withdrawal per day is super low, right?
Would not affect a lowroller like me, but anyone betting bigger amounts could be in for a long wait if they hit something good.

 

[maltakid]

Correct mate. It looks like you have higer limits with a better VIP status.
In any case, I’m glad I have this issue of slow withdrawal, since it means I have money to withdraw...

 

[Nordog]

Atleast you will have 500€ getting to your account for the next 20 days. I would not really mind it at all

 

[maltakid]

Yap. I also placed a 30 minute session limit per day, just to avoid (too much) tilting

 

[Kroffe]

Yap. I also placed a 30 minute session limit per day, just to avoid (too much) tilting

Not sure if its possible on that site, but i think daily loss-limits would work better than daily time-limits.
Just set it at what you are comfortable in losing for 1 day, and if you win you wont have your fun stopped by a time-limit. =)

But its so different for people, how they play, etc. Maybe time-limit works better for you.

 

[colinsunderland]

500 euro per day. Withdrawal approved in 3 working days.

lol, seriously

Thats quite a negative, @Casinomeister @LadyJelena maybe the review should be updated to include that, its a really low limit! In fact I don't recally seeing one that low before!

 

[maltakid]

Whenever I get my first withdrawal (that will not be earlier than Monday, since the financial office is closed on weekends), I will try to specify all details that at the moment are not really going as stated in the review.
As I wrote costumer service is nice, games are good, but all the procedure is very, very slow (at least for my specific case because of the amount I’m winning).
I’ll keep you posted lads.

 

[7StarsPartners]

Whenever I get my first withdrawal (that will not be earlier than Monday, since the financial office is closed on weekends), I will try to specify all details that at the moment are not really going as stated in the review.
As I wrote costumer service is nice, games are good, but all the procedure is very, very slow (at least for my specific case because of the amount I’m winning).
I’ll keep you posted lads.

Dear @maltakid ,

First of all, we would like to congratulate you with your winnings and want to thank you for providing documents to the Financial department. We have contacted the Financial team and the schedule for your withdrawals should be sent by now. Would you be so kind as to check if it delivered?

We kindly want to add, that our Finance team verified your account as soon as you provided the documents to them. We do try to do is as fast as possible in favor of our customers.

We wish you a good day and in case you have any questions, do not hesitate to contact the Support team.

Best wishes,
LightCasino.com Administration

 

[maltakid]

Not sure if its possible on that site, but i think daily loss-limits would work better than daily time-limits.
Just set it at what you are comfortable in losing for 1 day, and if you win you wont have your fun stopped by a time-limit. =)

But its so different for people, how they play, etc. Maybe time-limit works better for you.

No, they just have the time-limits.
So not the best option if you miss discipline (that I guess is somewhat common in gambling...)

 

[maltakid]

Dear @maltakid ,

First of all, we would like to congratulate you with your winnings and want to thank you for providing documents to the Financial department. We have contacted the Financial team and the schedule for your withdrawals should be sent by now. Would you be so kind as to check if it delivered?

We kindly want to add, that our Finance team verified your account as soon as you provided the documents to them. We do try to do is as fast as possible in favor of our customers.

We wish you a good day and in case you have any questions, do not hesitate to contact the Support team.

Best wishes,
LightCasino.com Administration

Thank you. Schedule received.
An overall good job from all the people I got in touch with.

 

[maltakid]

Whenever I get my first withdrawal (that will not be earlier than Monday, since the financial office is closed on weekends), I will try to specify all details that at the moment are not really going as stated in the review.
As I wrote costumer service is nice, games are good, but all the procedure is very, very slow (at least for my specific case because of the amount I’m winning).
I’ll keep you posted lads.

Ok.
If I'm not wrong the CM review mentions payouts and reverse time of 24 hours.
The casino clearly states that withdrawals take 72 hours, not including weekends and festivities.
Withdrawals appear to be cancellable up to their processing.
So, if we add all this to the low limits, be careful if you have discipline issues.
But as I stated before, first-class support and all the mentioned terms are clearly specified.
So, definitely worth a try.

 

[asm]

The withdrawing system is absolutely abysmal.

I'd assume any e-wallet etc. deposits make it mandatory to withdraw to the same method. Seems like it's 500/withdrawal for most of these methods. Couple this with the absolutely horrendous waiting and processing time, it's pretty obvious this system is put in place so that compulsive people will reverse and play. Kind of predatory if you ask me.

Whatever the case may be, the end result is that people who reverse and mess up won't be returning, and the same goes for the people with patience, who will wait a month to get their winnings, eventually. Can't blame them either.

 

[Lobo]

Wow wow, horrendous withdrawal limit and processing time. Very easy to deposits thousands (of course)... if you are lucky enough to win and want to withdraw you are stuck with €500 a day with 3 working days processing time excl. weekends.

How do you defend this hilarious withdrawal limits and processing time @7StarsPartners ?

Withdrawal limits:

You do not have permission to view link Log in or register now.

- paragraph 7.12
If you deposit enough and get max VIP level you are awarded with a max withdrawal limit of €1500 a day.
You are offering table games where you can bet €10.000 a hand, @7StarsPartners - I do not see that as "fair play". Do you?

This really makes me mad. Such a predatorian casino. Stay away!

 

[7StarsPartners]

The withdrawing system is absolutely abysmal.

I'd assume any e-wallet etc. deposits make it mandatory to withdraw to the same method. Seems like it's 500/withdrawal for most of these methods. Couple this with the absolutely horrendous waiting and processing time, it's pretty obvious this system is put in place so that compulsive people will reverse and play. Kind of predatory if you ask me.

Whatever the case may be, the end result is that people who reverse and mess up won't be returning, and the same goes for the people with patience, who will wait a month to get their winnings, eventually. Can't blame them either.

Hello @asm ,

Thank you for the comment.
Please provide us with your username. We will be glad to help you ASAP.

Best Regards,
LightCasino.com Administration

 

[7StarsPartners]

Wow wow, horrendous withdrawal limit and processing time. Very easy to deposits thousands (of course)... if you are lucky enough to win and want to withdraw you are stuck with €500 a day with 3 working days processing time excl. weekends.

How do you defend this hilarious withdrawal limits and processing time @7StarsPartners ?

Withdrawal limits:

You do not have permission to view link Log in or register now.

- paragraph 7.12
If you deposit enough and get max VIP level you are awarded with a max withdrawal limit of €1500 a day.
You are offering table games where you can bet €10.000 a hand, @7StarsPartners - I do not see that as "fair play". Do you?

This really makes me mad. Such a predatorian casino. Stay away!

Hi @Lobo,

Thanks for your comment.
Please provide us with your username at LightCasino. We will check the situation and let you know the updates.

Best Regards,
LightCasino.com Administration

 

[dunover]

Wow wow, horrendous withdrawal limit and processing time. Very easy to deposits thousands (of course)... if you are lucky enough to win and want to withdraw you are stuck with €500 a day with 3 working days processing time excl. weekends.

How do you defend this hilarious withdrawal limits and processing time @7StarsPartners ?

Withdrawal limits:

You do not have permission to view link Log in or register now.

- paragraph 7.12
If you deposit enough and get max VIP level you are awarded with a max withdrawal limit of €1500 a day.
You are offering table games where you can bet €10.000 a hand, @7StarsPartners - I do not see that as "fair play". Do you?

This really makes me mad. Such a predatorian casino. Stay away!

Whaaaat???? Get to VIP level in order to withdraw a pathetic 1500 Euros in a day?? Does this kind of nonsense still go on in Europe? I bet the max stakes aren't reduced pro-rata. I can think of something that rhymes with 'light' because a 500e daily limit is exactly that. Are deposits limited to 500e a day too for players? Thought not. Terms like this take us back into the online gambling dark ages.

 

[Lobo]

Thanks to Casinomeister for the tip!

How did you become aware of this casino, @maltakid? Is this casino featured on Casinomeister somewhere?

Congratz on your win btw... do not blow it away!

 

[Lobo]

Whaaaat???? Get to VIP level in order to withdraw a pathetic 1500 Euros in a day?? Does this kind of nonsense still go on in Europe? I bet the max stakes aren't reduced pro-rata. I can think of something that rhymes with 'light' because a 500e daily limit is exactly that. Are deposits limited to 500e a day too for players? Thought not. Terms like this take us back into the online gambling dark ages.

Not any regular VIP level... MAX VIP level You prob need to deposit €50k+ to be able to withdraw €1500 a day with a 72 hours processing time on each withdrawal.

Edit: it gets even better... withdrawals are capped at €10k a month. So you can only withdraw €500 a day for 20 days.

I see Casinomeister promotes this casino here: Light Casino Review | Casinomeister® Online Casino Authority
I understand that you need to make money, but commmoooonnnnnnnnnnnn - really?

 

[asm]

Hello @asm ,

Thank you for the comment.
Please provide us with your username. We will be glad to help you ASAP.

Best Regards,
LightCasino.com Administration

I have patience. I didn't post this to beg for a speedy withdrawal.

The point is, anyone who wins over 500 euros and wants to withdraw over that limit, will be gone. You're pretty much turning them away. In the long run everyone most likely loses, you're turning the short time winners away. They'll be gone in two days if they lack discipline and play it all away while waiting for that absurd time, or if they have discipline they'll go away after waiting for a week or two or three or four for a simple withdrawal.

I think you should reconsider this policy. It's very shortsighted. You're effectively turning away any players who withdraw anything. Those players would probably deposit again and in the long run, turn a profit for your casino. You don't have to go very far to find around 500 casinos with better functionality when it comes to withdrawing money. What do you think anyone going through weeks for a withdrawal will do, redeposit in the future? Or go somewhere where it takes a day or two?

A policy like this only makes players angry, or question the liquidity. I don't know which is worse.

Just offering constructive criticism.

 

[The Dude]

I see Casinomeister promotes this casino here: Light Casino Review | Casinomeister® Online Casino Authority
I understand that you need to make money, but commmoooonnnnnnnnnnnn - really?

WTF? : It's a Grey Zone casino - make your own decision on that one. You no likee? Then don't play at the damn place.

Caveat - I haven't looked at the review for a few weeks.

 

[The Dude]

Wait a moment - this is my review part

Light Casino is a brand new casino that is untested by me. They have a forum representative which means they have an active presence here which is good. They are licensed by the MGA, which is also good. One caveat is that for non-VIP members the monthly payout is Euro 5K a month. You will need to check out the VIP program for their monthly payment tier.

So why rag on me??

 

[Lobo]

So why rag on me??

I am not "raging" at you as an indivdual, but Casinomeister.com

This is like a grocery store selling expired milk. The store puts a sign on the wall that says the milk has expired.
The customers ofc have a choice of buying the milk or not, but there will allways be a few that don't read the sign and then comes back to complain about the milk.
The store clerk is like: "it was your choice buying it or not - we even have a sign on the wall telling the milk was expired".
I think the store should'nt sell expired milk to begin with.

I dont know, just rambling here - but I am so sick of casinoes playing a unfair game when it comes to winnings and withdrawals.
Withdrawals are the most important score on a casino and I think the score on that evaluation should count twice as much as the other things, like software etc... so when a casino, like this one, really have a shady practice when it comes to withdrawals it really shows on the overall score.

 

[The Dude]

I am not "raging" at you as an indivdual, but Casinomeister.com

This is like a grocery store selling expired milk. The store puts a sign on the wall that says the milk has expired.
The customers ofc have a choice of buying the milk or not, but there will allways be a few that don't read the sign and then comes back to complain about the milk.
The store clerk is like: "it was your choice buying it or not - we even have a sign on the wall telling the milk was expired".
I think the store should'nt sell expired milk to begin with.

I dont know, just rambling here - but I am so sick of casinoes playing a unfair game when it comes to winnings and withdrawals.
Withdrawals are the most important score on a casino and I think the score on that evaluation should count twice as much as the other things, like software etc... so when a casino, like this one, really have a shady practice when it comes to withdrawals it really shows on the overall score.

Nope bad analogy. It actually goes like this - I own a website that reviews online casinos. I say these are the quick paying, no withdrawal limit casinos - and here are the ones that either take awhile to pay and/or have withdrawal limits - like this one.

Because that's what I said.

You have to read what I say.

 

[Lobo]

Ok, fair enough

 

[7StarsPartners]

I have patience. I didn't post this to beg for a speedy withdrawal.

The point is, anyone who wins over 500 euros and wants to withdraw over that limit, will be gone. You're pretty much turning them away. In the long run everyone most likely loses, you're turning the short time winners away. They'll be gone in two days if they lack discipline and play it all away while waiting for that absurd time, or if they have discipline they'll go away after waiting for a week or two or three or four for a simple withdrawal.

I think you should reconsider this policy. It's very shortsighted. You're effectively turning away any players who withdraw anything. Those players would probably deposit again and in the long run, turn a profit for your casino. You don't have to go very far to find around 500 casinos with better functionality when it comes to withdrawing money. What do you think anyone going through weeks for a withdrawal will do, redeposit in the future? Or go somewhere where it takes a day or two?

A policy like this only makes players angry, or question the liquidity. I don't know which is worse.

Just offering constructive criticism.

Dear @asm ,

Thank you for your review!
We highly value each and every opinion.
First of all, we would like to kindly tell you, that our Terms & Conditions are more or less the same as the other European casinos.
Yes, it is stated that we withdraw within 3 business days, however, our Finance team is trying to withdraw funds as soon as it is possible. All we want to say, we are doing our job in a very professional manner and we care about our customers a lot. We are working on improvements day and night, to make our website perfect for all our clients.
We will be glad to see you as one of our players, as we prepared a lot of different unique offers for our new clients!
Should you have any questions, do not hesitate to contact us, please!

Kind regards,

You do not have permission to view link Log in or register now.

Administration

 

[7StarsPartners]

Wow wow, horrendous withdrawal limit and processing time. Very easy to deposits thousands (of course)... if you are lucky enough to win and want to withdraw you are stuck with €500 a day with 3 working days processing time excl. weekends.

How do you defend this hilarious withdrawal limits and processing time @7StarsPartners ?

Withdrawal limits:

You do not have permission to view link Log in or register now.

- paragraph 7.12
If you deposit enough and get max VIP level you are awarded with a max withdrawal limit of €1500 a day.
You are offering table games where you can bet €10.000 a hand, @7StarsPartners - I do not see that as "fair play". Do you?

This really makes me mad. Such a predatorian casino. Stay away!

Dear @Lobo ,

Thank you for taking your time to review our website! We highly value each opinion.
We would kindly tell you, that we do state in the Terms & Conditions that we withdraw within 3 working days, but we have the very professional Finance team, which is trying to do it faster than the indicated time. Also, we would like to remind you, that all our players can set any limit at any time for their deposits. To know more about the limits you'll need to create an account and check it by yourself.
Also, if you have any additional questions you can always ask us here, on email or via live chat in our casino. We will be more than happy to help you and dispel all your doubts.

Kind regards,

You do not have permission to view link Log in or register now.

Administration

 

[Lobo]

lol, you are dodging all questions like Chuch Norris, @7StarsPartners :machinegunner:

 

[asm]

Dear @asm ,

First of all, we would like to kindly tell you, that our Terms & Conditions are more or less the same as the other European casinos.
Yes, it is stated that we withdraw within 3 business days, however, our Finance team is trying to withdraw funds as soon as it is possible.

500 euro limit: not more or less the same as european casinos
3 business day waiting period (can actually be more): not more or less the same as european casinos

Coincidentally, it's not also very surprising that the self control tools are lacking. No loss limit, no wager limit, and it seems like you can self exclude yourself for one (1) day. Not very accidental when you have a minimum of 3 days to wait (most likely over a week). All that time, oddly enough a reversal isn't behind three days.

I'm not bitter as like I said I do have patience and I got my money. It was pretty irritating to wait for it though, especially since you're here and actually have the balls to justify this bull shit of a system you keep. Shame on you.

 

[Nordog]

I play at alot of European casinos directed to the Scandinavian market and none of them have a limit on cashout, not daily, weekly or monthly. And withdrawals usually land on my bank account within a day after i place it.

 

[Lacoste2020]

I cannot recommend this Casino since they do not react on messages (complaints) from public authorities.

 

[7StarsPartners]

I cannot recommend this Casino since they do not react on messages (complaints) from public authorities.

Hi @Lacoste2020,

Thanks for your reply. We value every comment and every opinion.
As you can see we are answering on all comments and questions that appear here in the thread.
As many European online casinos have established time for additional verification procedures for any payout exceeding some amount, we are not the exception. Due to bank regulations withdrawals through bank transfer can take from 3 to 5 working days.
On our casino brand, players can use the option of fast deposit and fast withdrawal through BankID. This option is open for Finnish players. All the withdrawal limits are determined by the VIP level of each customer and can be checked in our Terms and Conditions. It’s the internal policy of our company.

In case of any additional questions please do not hesitate to contact us via live chat or email [email protected]

Best Regards,
Lightcasino.com Administration

 

[7StarsPartners]

I cannot recommend this Casino since they do not react on messages (complaints) from public authorities.

Dear @Lacoste2020,

Please be informed, that we provided you with a reply in private messages and we can proceed there further. Thank you for getting in touch with us!

Best regards,

You do not have permission to view link Log in or register now.

Administration

 

[Lacoste2020]

Dear @Lacoste2020,

Please be informed, that we provided you with a reply in private messages and we can proceed there further. Thank you for getting in touch with us!

Best regards,

You do not have permission to view link Log in or register now.

Administration

Thank you for your support. Everything is fine now. Best, Lacoste2020

 

[dunover]

Thank you for your support. Everything is fine now. Best, Lacoste2020

OK, happy they've resolved it to your satisfaction.