Least effective incentivizer ever: PartyPoker

schnozzy

Dormant account
Joined
Aug 10, 2005
Location
Ohio
I've been too busy to play poker lately (I don't like to play unless I have a few hours free). Party tried to woo me back with this lovely email:
Dear 16-NOV-05,

Our records show that your Party Points account has been inactive for more than 30 days.!

The <my points> Party Points in your account expired at 23:59 hrs on <my username>

The balance of your current Party Points account is: 0 Points.

In future, should you wish to save your points, all you have to do is log in and play at a Real Money table within 30 days of your last Real Money game.

I've played there for a few years, and by my calculations have given them well into the four (possibly 5) figures of rake and tourney fees. Their repayment to me? To get rid of my free shirts and what not, because I took a month off.

They seem to have forgotten that they need me a lot more than I need them. PokerStars has fantastic customer service, and doesn't even expire bonuses, let alone player points.

Maybe someday party will realize that just because they're the big dog, doesn't mean they're the only dog.
 
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schnozzy said:
I've been too busy to play poker lately (I don't like to play unless I have a few hours free). Party tried to woo me back with this lovely email:


I've played there for a few years, and by my calculations have given them well into the four (possibly 5) figures of rake and tourney fees. Their repayment to me? To get rid of my free shirts and what not, because I took a month off.

They seem to have forgotten that they need me a lot more than I need them. PokerStars has fantastic customer service, and doesn't even expire bonuses, let alone player points.

Maybe someday party will realize that just because they're the big dog, doesn't mean they're the only dog.


I used to think they had the juiciest games. Heck, I've played at Poker Room recently and I think the caliber of players is in the same league. They're INSANE! :D
 
paul1 said:
I used to think they had the juiciest games. Heck, I've played at Poker Room recently and I think the caliber of players is in the same league. They're INSANE! :D

You're absolutely right. It's a myth that the only good games are on party.

I'm a mid-stakes PLO player, and those games are good almost everywhere! And the best part about PLO is that if the game isn't good, you can MAKE it good, without committing chip suicide. It's the only non-tournament game I've found where you can be the action player without being the fish.
 
Maybe someday party will realize that just because they're the big dog, doesn't mean they're the only dog.


Paradise did not realize this and lost during the huge poker boom. They are just now getting back into the higher end of traffic. I predict 1 year from this date someone will dethrone Party. You can only treat players and all others involved in the poker community like this for so long before people will stop promoting them and players will be fed up with their crap and move elsewhere. I am not just saying this due my ridiculous experience last week, I have felt this way a while. I can not think of any poker room with worst customer service and there is no way to escalate issues that should be easily resolved at the lowest end of CS.

Poker Stars is obviously poised to be #1 down the road, they already equal Party in tournament traffic and were neck and neck when Party booted all of their licensees. On top of this Poker stars offers superior support and Lee Jones has even visited forums where there have been threads about how to improve Poker Stars.
 
pokeraddict said:
Maybe someday party will realize that just because they're the big dog, doesn't mean they're the only dog.


Paradise did not realize this and lost during the huge poker boom. They are just now getting back into the higher end of traffic. I predict 1 year from this date someone will dethrone Party. You can only treat players and all others involved in the poker community like this for so long before people will stop promoting them and players will be fed up with their crap and move elsewhere. I am not just saying this due my ridiculous experience last week, I have felt this way a while. I can not think of any poker room with worst customer service and there is no way to escalate issues that should be easily resolved at the lowest end of CS.

Poker Stars is obviously poised to be #1 down the road, they already equal Party in tournament traffic and were neck and neck when Party booted all of their licensees. On top of this Poker stars offers superior support and Lee Jones has even visited forums where there have been threads about how to improve Poker Stars.


Is it my imagination or are the games at Stars getting a little better? I looked in on their lobby today and saw many games with higher percentages seeing the Flop than I had before. And they've got a reload bonus going until the 27th. Think I'll give them a try right now. And I do like their software. :thumbsup:
 
The games at Stars have been getting better. The advertising has helped them. Pros wearing their logowear and the ads help tremendously. This has also helped the quality of games at Full Tilt and Paradise as well. Stars is not the rock garden it once was.
 
pokeraddict said:
The games at Stars have been getting better. The advertising has helped them. Pros wearing their logowear and the ads help tremendously. This has also helped the quality of games at Full Tilt and Paradise as well. Stars is not the rock garden it once was.

Cool. I think I'll deposit in a few days. I'll tell you, my plate's so full right now, I'm like a little kid in a candy store. There's so many choices of where to play. Juicey games everywhere. Promotions everywhere. Don't have to leave my house except to get beer. Man, what a life.

I'm on vacation right now and I had been thinking of going to Vegas. But what the heck, who needs it? I can get plenty of action from my computer at home, and I like short-handed holdem and the speed of online play anyway. It's funny because the last time I went to Vegas I took my laptop with me and found myself playing poker online from my hotel room. lol :D I know. I'm a sick puppy.
 
Get this im one of the first top players at Party Poker. They told me the exact same thing about my Players Points. And then sent me an email stating that my Players Points had expire because I didnt play within that time period.
 
Really disappointed that Party quit their nice monthly reload. It was kind of like the Intercasino monthly bonus (in other words the best out there). I guess now that they are publicly traded they have to watch the bottom line more. Also, looks like their traffic hasnt dropped even after dumping their skins. I have started playing more at other sites and very little on Party these days. Contrary to popular belief, there are sites with more fish than party. I hope Party will start having the monthly reloads again.
 
I stopped play at PArty myself. This same issue made me so mad. Expire my 4000+ points? What are they thinking. It cost them nothing to have that few bytes of info on there servers. They have the same info cept it says 0 points now!
 

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