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laurels

thanks I do have a problem though and I'm a newbie and dont know quite how to post this. I have had a bad experience with aztec casino in that they not only renigged on the 100.00 bonus they owed me but they took my 25.00 deposit and blocked me out of the casino this has never happened to me in over 15years I have been playing on line I have got screwed on the bonus before but never have they taken my money and blocked me out.I payed with click2pay and they won't do anything except that they are lying about not being able to return it to me that way.I almost had a brain hemorage over this. Any suggestions about setting them straight?
 
Any suggestions about setting them straight?
You've come to the right place! :thumbsup:
First contact the rep here and see if she can sort out your problem: https://www.casinomeister.com/forums/members/
(Click on "Send Message" right under her photo).

If she does not resolve it to your satisfaction, then Pitch a Bitch.
This is a free dispute resolution service which CM offers for issues with non-rogue casinos.

Good luck!
KK
 
Regarding the Pitch-A-Bitch process, please take time to read the Pitch-A-Bitch FAQ at https://www.casinomeister.com/forums/help/pab-rules/

Please read ALL of the PAB FAQ because it is important for you to know what to expect from the process and what we expect from you before, during and after we pursue the issue on your behalf.

Regards,
Max Drayman
Casinomeister.com, Pitch-A-Bitch Manager
 
Welcome!

I have had a bad experience with aztec casino in that they not only renigged on the 100.00 bonus they owed me but they took my 25.00 deposit and blocked me out of the casino this has never happened to me in over 15years Any suggestions about setting them straight?

Aztecasino is owned by Top Game. Yes, the software producer owns this one. Look at the pic further down.

These guys have locked many accounts earlier and they often wrongly have called it bonus abuse. They usually pay your money back in som way.

Their rep here is the user topgame and he is here!

If it´s not helping you continue with the suggestions from Kasinoking and maxd!
 
Welcome!

Aztecasino is owned by Top Game. Yes, the software producer owns this one. Look at the pic further down.

If it´s not helping you continue with the suggestions from Kasinoking and maxd!
... except don't take my advice about contacting Renee - I thought you meant Aztec Riches Casino (Microgaming) - I've never heard of the Top Game one... :o
Sorry!

KK
 

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