Hello,
I came across your site on Google. Maybe someone could offer some info on my situation.
I am a sports bettor. I have used Ladbrokes.com (along with their exchange for approximately 9 months). I have received tens of withdrawals in the past however this last withdrawal was not processed and my account has been suspended.
I have not received any email from them.
I have sent them numerous emails over the last 10 days with no response. No returned phone calls etc either.
I will be sending them a Letter Before Action tomorrow and intend to pursue them via the Small Claims Court here in the UK.
Does anyone know why Ladbrokes would suspend an account and then completely ignore a customer? I know their customer service has a poor reputation however this is something else.
Does anyone have suggestions of how to get a response from them without having to go to court? I really shouldn't have to be doing this..
Regards
H
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I came across your site on Google. Maybe someone could offer some info on my situation.
I am a sports bettor. I have used Ladbrokes.com (along with their exchange for approximately 9 months). I have received tens of withdrawals in the past however this last withdrawal was not processed and my account has been suspended.
I have not received any email from them.
I have sent them numerous emails over the last 10 days with no response. No returned phone calls etc either.
I will be sending them a Letter Before Action tomorrow and intend to pursue them via the Small Claims Court here in the UK.
Does anyone know why Ladbrokes would suspend an account and then completely ignore a customer? I know their customer service has a poor reputation however this is something else.
Does anyone have suggestions of how to get a response from them without having to go to court? I really shouldn't have to be doing this..
Regards
H
See Related Threads:
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