KING SOLOMONS

[Audioz]

Did they EVER explain why your original withdrawal was declined?

No, that was the problem, because i think, that i was a loyal player and spent them a lot of money, but after this "withdrawal decline without any reason thing", they've lost me certainly!

Not bad enough, that they decline it without any reason, but it was much harder, that they ignore all my emails and this is really very customerunfriendly!

 

[lauram]

My early post as i said live chat was horrid time didnt have a clue what i was asking of them. Last nite i got this email first deposit 125% So i thought hmm
went to site yep take instadebit so i get into casino no probs and yes with account they made for me. Go to live chat to ask why in web site instadebit is means of deposit now i cant use this. I GET SORRY THERE IS NO LIVE CHAT.
Now after that im sticking with my other few rtg that at least i know ive been paid never mind getting the red light before i deposit.

 

[lots0]

The folks that work at KS are some of the most honest in the business, especially Greg. The WagerJunction group is as honest as they come and as far as I know they have never ever welshed on a bet. As a matter of fact KS just paid out a whopping €330,000 ($514,094.10 USD, as of today) to a player that only deposited €120.

That said, The owners of KS made a HUGE mistake (in my opinion) by moving platforms from RTG to Playtech. Not only was this change over a very bad decision, but the transition from RTG to Playtech was badly botched (again my opinion) and the change over became about as confusing as things like that can get... and that is very confusing indeed.

The migration of KS player accounts and affiliate accounts from RTG to Playtech was, again my opinion, terribly mishandled.

But honest mistakes and bad decisions, in this case, are not in my opinion Roguish behavior. KS may have screwed up on occasion, but I for one want to play at a casino you KNOW will payoff when you hit the big one.