I play alot of bingo sites, And today decided to try BingoHollywood as they offered 300% bonus match. Anyway playing along in a 10p a ticket room no problems and i was buying 12 tickets a game. Every game was same price and then without warning the price changed to 25p a Ticket and at this point I had decided to buy 72 tickets, But I had not noticed the price change, There was no warning or sound given. So I thought It was 10p a ticket still, Anyway instead of paying £7.20 It charged me £18. I realised after I hit the buy button what had happened. I said to CM what had happended and asked for the tickets to be made void and return money as game had not started. But they said nothing they can do. I simply said to them i think it wrong that no warning given about the price change, And CM ignored me. Of course i Lost in that game. I was like cant you refund for the tickets i did not mean to buy as there was no warning. I mean every game was 10p a ticket for every game since i been in the room and then it changed. Anyway the CM decided to chat ban me after I called them a bunch of scammers.
Anyway, Wanted to warn other players be careful at BingoHollywood, You wont get any warning at price change and support are not very understanding or supportive.
I know it was my fault for not checking price, But when it had been the same price for every game I played and not changed since i signed up and played in that room, You go into auto mode, I assumed every game was same price. And where ticket price is marked, It dont stand out too well.
Anyway, I closed my account with them and wont be returning because i feel like it was a trick in there part. Other bingo sites Ive played, Ive always got a warning if prices change.
Anyway, Wanted to warn other players be careful at BingoHollywood, You wont get any warning at price change and support are not very understanding or supportive.
I know it was my fault for not checking price, But when it had been the same price for every game I played and not changed since i signed up and played in that room, You go into auto mode, I assumed every game was same price. And where ticket price is marked, It dont stand out too well.
Anyway, I closed my account with them and wont be returning because i feel like it was a trick in there part. Other bingo sites Ive played, Ive always got a warning if prices change.