Resolved Jackpot Capitol and Grande Vegas Issues

[maxd]

I'm happy to report that all outstanding PABs regarding Grande Vegas have been marked 'Resolved' based on individual confirmation from each the players that their monies have been returned.

Thanks to Bryan for helping make it happen and kudos to JC and the new GV team for doing the right thing!

 

[winbig]

Hi vinylweatherman,

Upon the takeover of Grande Vegas by the Jackpot Capital Group, we agreed to honor ALL affiliates and players with existing account balances.

The accounts in question had at the time of takeover, a balance of $0.

Cheers,
Yasmeen

Playing devils advocate here, but what about the other players that had a $0 balance at the time of purchase, but are in the same boat as the players that had the option to PAB? .....the only difference being, is that the other players don't know about CM, and figure that they're just screwed out of their money and have no recourse?

ie: Perform a full audit, and contact any players that had their account balance "mysteriously" drop to $0 before the sale? (something that should have been done before the sale was completed)

 

[justred]

Hi

I wasn't aware of the takeover until recently. I have sent JP Capital and Grande Vegas various emails with no reply.

Does anyone have a reliable contact?

IT will be nice to talk to someone who doesn't tell me to f-off via IM.

Thanks

 

[Casinomeister]

Please check the i-gaming forum reps. I'm sure you'll find someone there to answer any questions.

 

[sseals]

.....

5 yrs later, they are still the same.

Well I just called Jackpot Capital, and I spoke to a supervisor named Roxanne and was told that Jackpot Capital is not responsible for bad debts from Grande Vegas. When I asked why not...considering that the takeover had nothing to do with bankruptcy and was also a credited casino, she had no response. I asked for the personal email to whomever would deal with this personally and was told there was no one that I could email direct who could deal with situation, however this person who does not have an email adress, will email me back with a response when he or she is available. We will see! Any advice? Please help!