worldlad
Crybaby McCryface
- Joined
- Jul 8, 2016
- Location
- Who gives a shit
For me 90% of the traditional online casinos seem to look and operate exactly the same as each other and it's been like this for years. The same old bonuses and free spins, sites look identical to each other since the late 90's, pages and pages of tiny little text of dull and boring terms and conditions that many average players simply don't read (Gambling is suppose to be a leisure activity after all), old fashioned ways to verify accounts which just angers customers and causes security concerns sending confidential documents to overseas strangers and wastes time, long delays in verifying players, bonuses that many inexperienced players cannot ever reach and for new online customers it just puts them off playing in future and reduces trust...
I just feel that many companies have given up with fresh ideas and innovative concepts - They seem to love been corporate and negative towards players and causing as much stress and hassle as they can get away with, many use false pictures of generic humans on the live chat support pages(not very honest is it!), most don't even have a phone number to be able to actually speak to a human unless it's the huge branded site such as William Hill etc...
Wouldn't it be great to find a whole new concept for example, a site been open and informal, giving a percentage of every pound lost to charities selected by players, fun and real life parties for staff and players to mix together, customer services based in the country you reside in, even viewing the staff member you are talking to, bonuses that require 0% wagering, using technology to verify customers instantly or within a guaranteed period, sending little presents and gifts in the post (for those who are happy to receive), a birthday card signed by the management each year, a little pop up message saying 'Hey Player we've noticed you've been playing this slot for a while without a feature and we don't think thats very fun, click start now and have a great paying bonus ON US!!!'
It really is time for something new..... new kind of website that does things completely different to the rest of them. Where staff members are free to be themselves rather than dictating T&C's or having a policy to give as much good news to players rather than always doom and gloom.
Gambling should be fun a chance to take you away from the everyday shite many of us go through daily, a chance to relax after working a 48 hour week and customers should feel valued/important. Not running around the house scanning private documents nor chasing up withdrawal issues or trying to get your head around pathetic bonuses terms and conditions etc.
I just feel that many companies have given up with fresh ideas and innovative concepts - They seem to love been corporate and negative towards players and causing as much stress and hassle as they can get away with, many use false pictures of generic humans on the live chat support pages(not very honest is it!), most don't even have a phone number to be able to actually speak to a human unless it's the huge branded site such as William Hill etc...
Wouldn't it be great to find a whole new concept for example, a site been open and informal, giving a percentage of every pound lost to charities selected by players, fun and real life parties for staff and players to mix together, customer services based in the country you reside in, even viewing the staff member you are talking to, bonuses that require 0% wagering, using technology to verify customers instantly or within a guaranteed period, sending little presents and gifts in the post (for those who are happy to receive), a birthday card signed by the management each year, a little pop up message saying 'Hey Player we've noticed you've been playing this slot for a while without a feature and we don't think thats very fun, click start now and have a great paying bonus ON US!!!'
It really is time for something new..... new kind of website that does things completely different to the rest of them. Where staff members are free to be themselves rather than dictating T&C's or having a policy to give as much good news to players rather than always doom and gloom.
Gambling should be fun a chance to take you away from the everyday shite many of us go through daily, a chance to relax after working a 48 hour week and customers should feel valued/important. Not running around the house scanning private documents nor chasing up withdrawal issues or trying to get your head around pathetic bonuses terms and conditions etc.