So I've been talking to my back-office team about this matter because it shouldn't have occured like this. Meaning that WR clearings should have worked for all the providers and not just be on Netent games.
However, the back-end have suffered some changes lately that might have altered some things on the casino bonuses. Our operations manager is already on it but unfortunately until Monday we won't be able to do much.
Nonetheless, I have tried to make a just offer for all of you, but it seems that everytime we want to make you happy, you guys always find a way to complain and moan about. I have answered all you have asked, I have been nice (and will still be) with all of you, I have (and still am) fought to get you a really good promotion because I find this forum really the best in the industry, but every time I do something I get slapped.
I think we've built a good promotion for you and will keep posting good promotions but sometimes it's nice to feel the love, at least a tiny bit.
I hope you enjoy the promotion while it's still running. I'll return to you guys on Monday (I also have a family). On the mean time, have fun and good luck!
PS: Yes, it's my time to moan!