High noon cashout: 2 weeks and counting

[Markpg]

This casino had all my documents prior to my cashout. I cashed out $280 on February 23 and I still have not received my funds via ACH. When I call I am told there is a delay that they cannot explain. Any advice? Thanks.

 

[harrys99]

This casino had all my documents prior to my cashout. I cashed out $280 on February 23 and I still have not received my funds via ACH. When I call I am told there is a delay that they cannot explain. Any advice? Thanks.

Send a Private Message to the rep here with the details of your w/d. (Tom @ clubworld) I know that he will look in to it for you and get back to you with an answer.

Good luck!

 

[Markpg]

Thanks for the reply Harry. I can't seem to find him in the members list...

 

[ksb11]

Thanks for the reply Harry. I can't seem to find him in the members list...

You will find him on this page, Clubworld Casino, Tom is his name, super cool guy! Good luck! https://www.casinomeister.com/forums/members/?key=staff_members

 

[Markpg]

Thank you. I am currently in contact with him.

 

[polli123]

What´s up with CWC? Seems that they run the same way as Jackpot Capital e.g. - don´t like it.

 

[Markpg]

Update: Tom replied once but ihave not heard back from my reply to him. Still no funds in my bank account. Called their toll free number and I get the run around everyday. Told it will be there tomorrow everytime I call. And they can't do anything else.

Cashout was feb 23 so we are over 2 weeks now.

I can't recommend trusting this place at this time!!

Do I have any recourse???

 

[ksech]

You can always PAB, although, since you're in the US 2 weeks is about par for the course on a payout. You're at the weekend again so chances are you won't hear from the rep until Monday. If you do decide you want to PAB you'll need to read the rules and stop posting. Here's the link to the PAB section...

https://www.casinomeister.com/forums/help/pab-rules/

Since you've already contacted the rep (which is the first step), you should wait until you hear back from him. BUT, you can always contact maxd and get his advice anyways to see what your options are.

 

[Antonia1953]

Tom is a great guy and seems to always do his best. Give him more time to respond. I requested a withdrawal on February 22 and received it on March 6. Clubworld casinos, like most rtgs have been having problems with US bank wires, so I requested a check. High Noon will pay, but processing time seems to vary from 6 to 15 business days for US.

 

[Markpg]

Update: it has now been well over a month and no funds. Unfortunately, tom has not been any help.

 

[anniemac]

I don't know if this is your problem or not, but in this thread - https://www.casinomeister.com/forums/threads/49191/ - Tom gives an explanation of what has happened with some CW withdrawals.

Might be what has happened with yours.

 

[silcnlayc]

Tom is a great guy and seems to always do his best. Give him more time to respond. I requested a withdrawal on February 22 and received it on March 6. Clubworld casinos, like most rtgs have been having problems with US bank wires, so I requested a check. High Noon will pay, but processing time seems to vary from 6 to 15 business days for US.

Yes, he is a great guy and is doing his best but it seems as if those in charge are not. As many other US facing casinos can pay out in a timely manner, why are is this group having such a hard time ?? I have received wires and checks within just a few days (about 2 days once approved) from all other casinos. The backlog seems to be overwhelming them IMO.

I, too have not received a thing yet from them. I am crossing my fingers and hopefully something will show up tomorrow (Wednesday the 28th from my withdrawal on the 5-7th) I am hoping this group does not go the way of the other one that was once thought to be stellar and a great addition, only to end up in the pit for slow payment since everyone is having the same issue with them....

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[footdr]

Please read recent posts in "Club World paying slower" thread

I just posted quotes from chat support regarding the slow payments at CW group casinos.

 

[LadyJelena]

Maybe you should try contacting Martyn Beacon from Affiliate Edge

 

[Antonia1953]

Yes, he is a great guy and is doing his best but it seems as if those in charge are not. As many other US facing casinos can pay out in a timely manner, why are is this group having such a hard time ?? I have received wires and checks within just a few days (about 2 days once approved) from all other casinos. The backlog seems to be overwhelming them IMO.

I, too have not received a thing yet from them. I am crossing my fingers and hopefully something will show up tomorrow (Wednesday the 28th from my withdrawal on the 5-7th) I am hoping this group does not go the way of the other one that was once thought to be stellar and a great addition, only to end up in the pit for slow payment since everyone is having the same issue with them....

.

Have you received anything on this , silcnlayc?

 

[silcnlayc]

Have you received anything on this , silcnlayc?

Yes, I received this check on Friday the 30th.


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