Hi everyone! I come seeking advice

[Judas]

Hi, I am a long time gambler, I startet with casino games 15 years ago, startet with poker 10 years ago, started playing professional 5 years ago. The last 2 years I have had to gameselect more because of tougher games and spent the extra time gambling more for fun. Some sportbetting, some blackjack, but mostly slots.

After learning how to win in poker, I have learned how to lose less on recreational gambling. It is very important for me to pay the least amount of fees, get the highest odds and the get best deals. This has led to me opening an account at 100+ gambling sites. This has worked very well up until now.

A big license holder and owner of several online casinos has scammed me for €1000+, they have told me in chat and in mail countless times "that they had to wait a little more, someone is looking into it". When it startet to get ridiculous I filed a complaint to their licensor and a affiliate site. After that they have stopped answering my mails and complaints. There is also signs of attempting fraud on top of withholding money.

So now I have made an account here to file a complaint, inform the community about you can expect of this site. I know crossposting in against the rules, so I am here to ask where to best post my story?

And will I be able to file a complaint and make a detailed forum post including my story?

The site in question have a representative here.

Thank you for having me

 

[KasinoKing]

The site in question have a representative here.

The complaints system is straightforward and simple.

First please send the casino representative a Private Message about your problem.
Reps are listed here: https://www.casinomeister.com/forums/members/?key=staff_members

After giving them a reasonable amount of time, if they do not put things right to your satisfaction, you can Pitch-A-Bitch.
This is CasinoMeister's FREE service to help players with problems at non-rogue casinos.

To submit your PAB, click here: Pitch-A-Bitch
Be sure to read ALL the terms for submitting a PAB, including the Frequently Asked Questions here: PAB FAQs

You can outline what the problem is in the Complaints section if the rep doesn't respond to you - just keep it polite and objective.
The non-bonus related complaints section is here: https://www.casinomeister.com/forums/community/casino-complaints-non-bonus-issues/
Bonus related complaints go here: https://www.casinomeister.com/forums/community/casino-complaints-bonus-issues/
At the top of that forum page, the system is fully explained.

And... welcome to the forum!
KK

 

[The Dude]

Hiya Judas!

Thanks for joining us!

I hope we can be of service for you.