Hello hello!

[TivoliMatt]

And hello again everyone!

I already briefly introduced myself in the TivoliCasino BBF thread, but I think that it is only right that I do the same here.

I have known this site for a long time but until now I haven´t made an account. As a representative for a TivoliCasino feel free to contact me directly if you have any questions or other issues.

Looking forward to learning a lot from everyone in here and helping out as much as possible!

All the best,

Matt

 

[dunover]

Great start.
Got verification e-mail, clicked on 'play now' and went to site, said I couldn't log in as not verified.

By then had deleted the e-mail and NO facility to resend the verification e-mail. Asks me to e-mail CS as no live chat.

Thought I'd save some time and pretend I'd forgotten password to see if 'reset password' e-mail would substitute.

Did that then got message 'you can now log-in with your new password'.

Pages taking ages to load despite my 50mb cable speed.

After 2 minutes log-in page comes up, log-in and lo and behold!

Still not verified!

I can't be assed to wait hours for a response to an e-mail so am giving up. You people have a lot to learn about running an online casino. This is awful.

 

[TivoliMatt]

Not a great start, ill give you that! Can you PM me your username then I can have a look right away!

 

[davdav5678]

And hello again everyone!

I already briefly introduced myself in the TivoliCasino BBF thread, but I think that it is only right that I do the same here.

I have known this site for a long time but until now I haven´t made an account. As a representative for a TivoliCasino feel free to contact me directly if you have any questions or other issues.

Looking forward to learning a lot from everyone in here and helping out as much as possible!

All the best,

Matt

Welcome to you :notworthy

 

[dunover]

It gets even better.....

No game search.

Every time you leave game it logs you out.

Pressed deposit, 'transfer funds' came up, when I entered deposit amount it stated 'this offer already used' WTF??? I wasn't trying to get a bonus, just a simple deposit!

Tried Chrome to see if it improved matters: Tried the homepage and got this FFS!


Server Error in '/' Application.

Object reference not set to an instance of an object.

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.NullReferenceException: Object reference not set to an instance of an object.

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

EVENTUALLY got it to load in Chrome, same as IE - the deposit amount goes blue (see photo) and some BS about bonuses comes up, can't proceed with the deposit!




Sorry, but this isn't a BbF, this is surely getting CM members to beta-test the bloody site. I cannot recall ever having had such a frustrating and poor experience.

 

[TivoliMatt]

No game search.

Every time you leave game it logs you out.

Pressed deposit, 'transfer funds' came up, when I entered deposit amount it stated 'this offer already used' WTF??? I wasn't trying to get a bonus, just a simple deposit!

Tried Chrome to see if it improved matters: Tried the homepage and got this FFS!


Server Error in '/' Application.

Object reference not set to an instance of an object.

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.NullReferenceException: Object reference not set to an instance of an object.

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

EVENTUALLY got it to load in Chrome, same as IE - the deposit amount goes blue (see photo) and some BS about bonuses comes up, can't proceed with the deposit!

View attachment 52221


Sorry, but this isn't a BbF, this is surely getting CM members to beta-test the bloody site. I cannot recall ever having had such a frustrating and poor experience.

Hi dunover,

Can you please try again? - if you receive the same error during deposit please let me know right away!

 

[dunover]

Hi dunover,

Can you please try again? - if you receive the same error during deposit please let me know right away!

No.

Sorry, thanks for your help but I'm at the end of my tether with it now.

To be honest I feel a bit cheated, spending my money to do your work for you and tell you what's wrong with the site.

All this stuff should have been ironed-out before going live.

P.S. Have closed the account for 3 months, maybe the problems and bonus issues will be remedied by then. A very unsatisfactory experience I'm afraid. I know you're good guys and will get it right eventually, but for now not for me! Spend my deposits on some IT guys!