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Happy New Year from All British Casino

Discussion in 'Introduce yourself! (New Members)' started by RyanABC, Jan 5, 2016.

    Jan 5, 2016
  1. RyanABC

    RyanABC Affiliate Manager for Accredited Casinos

    Occupation:
    Affiliate Manager
    Location:
    Malta
    Happy new year to all casino enthusiast out there, I hope 2016 will be a lucky one to you all.

    Just wanted to introduce myself. My name is Ryan Sullivan and I am the Affiliate manager at All British Casino.

    If you have any queries, please feel free to ask!

    I look forward to hearing from you.

    Cheerio!
     
  2. Jan 5, 2016
  3. Nicola

    Nicola Casino Affiliate MM mm1 webmeister

    Occupation:
    Web Developer
    Location:
    Green Park, London
    Welcome to CM Ryan :)

    Have you updated your terms and conditions to enforce your one account per UK household across the affiliate brand? Would hate anyone else to go through the refusal to refund deposits when opening a second account!
     
  4. Jan 5, 2016
  5. jackanory2279

    jackanory2279 Experienced Member

    Occupation:
    self employed masturbaiter
    Location:
    england
    there all shoved in my spam list./
     
  6. Jan 5, 2016
  7. asadzareef89

    asadzareef89 Meister Member MM

    Occupation:
    Admin Asst
    Location:
    United Kingdom
    i wasnt aware of that
    only ever made 1 withdrawal at ABC so didnt really have a problem but could have had

    thnx
     
  8. Jan 5, 2016
  9. Jono777

    Jono777 Meister Member CAG mm4 mm1

    Occupation:
    Self- Employeed
    Location:
    Wolverhampton
    Good group IMO, never had any issues and no need to worry about spam no emails for over a fortnight lol.

    I hear you guys may be adding a new software provider soon, any news on that one please?
     
  10. Jan 5, 2016
  11. PaaskeDKnowUK

    PaaskeDKnowUK Always think positive CAG PABnoaccred webmeister

    Occupation:
    Clerk with shipping discounts worldwide
    Location:
    UnKnown
    ? There is only one brand on each affiliate program as they are all run seperate? So there is no issues in having an All British Casino account and also an No Bonus Casino account or even Free Spins Casino account? :confused:
     
  12. Jan 6, 2016
  13. Nicola

    Nicola Casino Affiliate MM mm1 webmeister

    Occupation:
    Web Developer
    Location:
    Green Park, London
    You are only allowed one account across all of their casinos brands in their group if you live in the United Kingdom.

    http://www.casinomeister.com/forums/showthread.php?t=68251

    I had a threatening e-mail from one of their staff saying if I wanted paying for my recent win, I would have to pay back every penny from all my other wins first. £50k v £70, easy decision so I forfeit my most recent win and closed all my accounts ;)
     
    2 people like this.
  14. Jan 6, 2016
  15. RyanABC

    RyanABC Affiliate Manager for Accredited Casinos

    Occupation:
    Affiliate Manager
    Location:
    Malta
    You are quiet right. as an affiliate you can have an account with each brand under L&L Europe.

    The only difference is for actual players. UK based player can only have one account across all brands in line with our UKGC terms. This is now reflected in our T&C's.
     
    2 people like this.
  16. Jan 6, 2016
  17. Jono777

    Jono777 Meister Member CAG mm4 mm1

    Occupation:
    Self- Employeed
    Location:
    Wolverhampton
    Now this concerns me - ty for heads up!
     
  18. Jan 6, 2016
  19. RyanABC

    RyanABC Affiliate Manager for Accredited Casinos

    Occupation:
    Affiliate Manager
    Location:
    Malta
    Hi Nicola,

    Apologies for your previous experience when engaging with our team at ABC, and for any confusion with the terms of signing up.

    Here at All British we have recently undergone a change in management, and as such a we have made significant improvements within our customer support procedures and practices.

    As well as the above, our T&C's now state that British players are only allowed one account across all L&L Europe brands.

    However I did notice on the link you supplied to your previous thread you posted that my colleague Jan was trying to help and resolve the issue for you. How did you get on with this?

    Any other queries, let me know.

    Ryan
     
  20. Jan 6, 2016
  21. Jono777

    Jono777 Meister Member CAG mm4 mm1

    Occupation:
    Self- Employeed
    Location:
    Wolverhampton
    Edit: Duplicate/unrequired post. Apologies.
     
  22. Jan 6, 2016
  23. Nicola

    Nicola Casino Affiliate MM mm1 webmeister

    Occupation:
    Web Developer
    Location:
    Green Park, London
    Jan was rather rude in private messages, hence the closure of all accounts. She refused to refund the deposit + pay any further winnings on any accounts. Considering your efficiency on paying the huge win a month earlier I wasn't too bothered about the £70 refund.

    My main frustration was the omission of the multiple account rule from your T&C which has now been corrected.
     

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