- Joined
- Nov 24, 2012
- Location
- England
Hi all!
Long story short.
I got an email from Guts on 4 of July that withdrawal will be processed next morning (5 of July):
On 18 of July I had sent an email that I still didn't got money and received reply:
Today (25 of July) I had contacted them again on chat because ... well right still no money and here is the reply:
This is just FYI.
Long story short.
I got an email from Guts on 4 of July that withdrawal will be processed next morning (5 of July):
Just a small update – your request have now been sent to our financial team so they can make a manual withdrawal for you. Your funds will be send tomorrow morning & once the manual withdrawal has been processed, you should receive your funds within 1-3 working days.
On 18 of July I had sent an email that I still didn't got money and received reply:
We strongly apologize for the time it has taken to withdraw your money, it seems like the payment department has forgotten to do the withdrawal, however i have reminded them of this and it will be done within the day or tomorrow. Once again, we strongly apologize for this.
Today (25 of July) I had contacted them again on chat because ... well right still no money and here is the reply:
We strongly apologize for the time it has taken to withdraw your money, it seems like the payment department has forgotten to do the withdrawal, however i have reminded them of this and it will be done within the day or tomorrow. Once again, we strongly apologize for this.
This is just FYI.