Takkaone
Experienced Member
- Joined
- Dec 31, 2006
Hello everyone,
first let me say that guts is one of the best casino-sites in my book (Guts / Betat / 32red no particular order). Always friendly and competent support, fast withdrawals, nice promotions AND Ben at the helm... That puts them way ahead of the competition! I did even receive that ULTRA NICE "specialties from italy"-present a lot of you know from another poster... (And that after giving them close to zero deposits over the last six month!)
But having just completed the last part of the BigBang-freespins they gave out over the last for days, i am a bit disappointed and equally surprised.
Most players will know the game "Big Bang" and its pretty obvious, that you can only get anywhere with a bunch of winning-spins in a row as the win-multiplier gets doubled up to x32 for each consecutive win... In the past all netent-slots with some feature in the way of "earn something with previous spins to get better and better payouts on the following spins" (sry! no native speaker, but i hope you get what i mean) DID CARRY OVER from one promotional freespin set to the next! Even over different promotions... (wilds on wishmaster, bigbang-multipliers, etc....) But now every set of the freespins started at x1! And this basically did kill any worth of freespins on this slot for me!
I would really like to know :
-if that was something they did not think about when rolling out the promotion at guts? or
-some change to the slots / freespins system netent simply never informed the casinos about? or
-a "minor change" not having enough impact to inform players about? LOL
Let me repeat: Guts are A+ in my book AND i would have taken the promotion for the deposit-bonus alone! But i think its always very cool (especially after busting out) to have the next part of a promotion to look forward to... i even thought "thats a very cool promo, pretty much perfect" before making my deposit. On two different promotions (one of them at guts") the freespins were done and the multiplier at x32 both times leading to very nice winnings a few month later... lol
Am i "out of line" or unfair for being disappointed by this? Really interested to read how other players see this matter...
P.S.:
@CasinoBen: Thanks for the ultracool and unexpected x-mas present! I hope you tried these italian specialties youreself... you absolutely have to! And sory for this post, Ben! But you were the one putting the bar for customer-experience higher and higher (even at nordicbet) and that somehow results in something like this: "When you are one of the best / the best, you will be often held to a different standard as the others..." Keep up the good work!
first let me say that guts is one of the best casino-sites in my book (Guts / Betat / 32red no particular order). Always friendly and competent support, fast withdrawals, nice promotions AND Ben at the helm... That puts them way ahead of the competition! I did even receive that ULTRA NICE "specialties from italy"-present a lot of you know from another poster... (And that after giving them close to zero deposits over the last six month!)
But having just completed the last part of the BigBang-freespins they gave out over the last for days, i am a bit disappointed and equally surprised.
Most players will know the game "Big Bang" and its pretty obvious, that you can only get anywhere with a bunch of winning-spins in a row as the win-multiplier gets doubled up to x32 for each consecutive win... In the past all netent-slots with some feature in the way of "earn something with previous spins to get better and better payouts on the following spins" (sry! no native speaker, but i hope you get what i mean) DID CARRY OVER from one promotional freespin set to the next! Even over different promotions... (wilds on wishmaster, bigbang-multipliers, etc....) But now every set of the freespins started at x1! And this basically did kill any worth of freespins on this slot for me!
I would really like to know :
-if that was something they did not think about when rolling out the promotion at guts? or
-some change to the slots / freespins system netent simply never informed the casinos about? or
-a "minor change" not having enough impact to inform players about? LOL
Let me repeat: Guts are A+ in my book AND i would have taken the promotion for the deposit-bonus alone! But i think its always very cool (especially after busting out) to have the next part of a promotion to look forward to... i even thought "thats a very cool promo, pretty much perfect" before making my deposit. On two different promotions (one of them at guts") the freespins were done and the multiplier at x32 both times leading to very nice winnings a few month later... lol
Am i "out of line" or unfair for being disappointed by this? Really interested to read how other players see this matter...
P.S.:
@CasinoBen: Thanks for the ultracool and unexpected x-mas present! I hope you tried these italian specialties youreself... you absolutely have to! And sory for this post, Ben! But you were the one putting the bar for customer-experience higher and higher (even at nordicbet) and that somehow results in something like this: "When you are one of the best / the best, you will be often held to a different standard as the others..." Keep up the good work!