ive had some rotten luck in nedplay ..it the one casino I never seem to win in..it has now become a quest to get something from them lol
I deposited 150 yesterday got up to 225 then decided I would cashout my profit ..
went to bank and tried to withdraw but now I had 50 bonus money in my account..no idea where it came from but it was there and I ccould not withdraw...now this wasn't a deposit bonus as they only do the 25 match once a month and I had already used that this month...
now I love a bonus just like anyone else...but it seems a tad unfair adding a bonus to a cash balance ...which then stops me cashing out till bonus played off...im not saying the bonus was added to stop me cashing out...jus tthat its timing sucks..and that it should not happen
I tried to contact chat reps on casino but it just kept timing out ..
I deposited 150 yesterday got up to 225 then decided I would cashout my profit ..
went to bank and tried to withdraw but now I had 50 bonus money in my account..no idea where it came from but it was there and I ccould not withdraw...now this wasn't a deposit bonus as they only do the 25 match once a month and I had already used that this month...
now I love a bonus just like anyone else...but it seems a tad unfair adding a bonus to a cash balance ...which then stops me cashing out till bonus played off...im not saying the bonus was added to stop me cashing out...jus tthat its timing sucks..and that it should not happen
I tried to contact chat reps on casino but it just kept timing out ..