GoldenCasino.com owes me $14k. No response to emails...

[FRENCHIE]

waiting to

waiting on check to since jan15 so in good company

 

[Itoldyouso]

You mean to tell me Golden Casino can host a reality show here in the US and run gambling poker ads? BUT CAN'T FIND AWAY TO PAY USA PLAYERS? THAT'S A BUNCH OF BULL$HIT!!!

 

[NextToYou]

I am sorry to hear about your problems.

I am european, and I just received my cash out back to my neteller without any problems in like 3 days. They had slight problems paying people back to neteller too early this year (my longest cash out took 9 days and one or two "strict" emails to support), but now it looks like they have everything working well with neteller cash outs. So I can vouch for this casino at the moment.

 

[Allamericans]

Hi all,

Since the 'bill' I have become a webmaster (After gambling online for a good while myself) and have been doing business with Goldencasino as a player and as a webmaster now. I know of at least 25 players whom I personally was in contact with, who never had a problem while playing there. So, I would not state the casino is a fraud. Because I know they are not. In fact, the way I know and experience them is far from even being bad. And close to be one of the best.

About 15 of the 25 players I mentioned above state that Goldencasino has grown to be their favorite online casino. They find Goldencasino to be very trustworthy, respectable and reliable. And, to be honest, I share that opinion, I like the casino myself a lot as well.

I know you must be right frustrated with your situation and I feel very bad for you too but, I am convinced you will get it sorted asap.

If you are waiting on a check, there could be many different reasons as to why it did not reach you.

I do find email communication sometimes to be 'slow', but always helping. Maybe short, but always left me fully satisfied. They show they are focused on their business the way it should. Maybe they are in need of more staff, as I remember getting an email stating that there was a backlog of emails to work away.

It is actually a logical result of what happened to them. How can ONE casino handle ALL traffic coming from Casinoblasters family just like that? Maybe they where/are overloaded and working very hard to get it solved.

I know this should never be a customer's problem but This is what I believe is the case, most probably in conjunction with the Gambling bill and all sorts of payment regulations and changes, the work load may have become to big. I do believe they have most of it sorted properly, so, I could see your problem being solved soon as well.

You see, I never had a problem getting paid, nor did any of the 25 players I asked. Some of them being USA. My payments where fast and on time. (Not being in the US)

I never have received a complaint from any of my players who have visited and played at Goldencasino. Some of them from the USA.

I sincerely hope your problem will be solved asap.

As I am sure that besides Casinomeister, there are many people wanting to help you out on this and I am one of them. But, I also see that it would not be of benefit if hundreds of people try to help you out by contacting Goldencasino. If they have a backlog in emails, it sure won't help.

If it happens to be that nobody can do something, let me know.

 

[FRENCHIE]

Hi all,

Since the 'bill' I have become a webmaster (After gambling online for a good while myself) and have been doing business with Goldencasino as a player and as a webmaster now. I know of at least 25 players whom I personally was in contact with, who never had a problem while playing there. So, I would not state the casino is a fraud. Because I know they are not. In fact, the way I know and experience them is far from even being bad. And close to be one of the best.

About 15 of the 25 players I mentioned above state that Goldencasino has grown to be their favorite online casino. They find Goldencasino to be very trustworthy, respectable and reliable. And, to be honest, I share that opinion, I like the casino myself a lot as well.

I know you must be right frustrated with your situation and I feel very bad for you too but, I am convinced you will get it sorted asap.

If you are waiting on a check, there could be many different reasons as to why it did not reach you.

I do find email communication sometimes to be 'slow', but always helping. Maybe short, but always left me fully satisfied. They show they are focused on their business the way it should. Maybe they are in need of more staff, as I remember getting an email stating that there was a backlog of emails to work away.

It is actually a logical result of what happened to them. How can ONE casino handle ALL traffic coming from Casinoblasters family just like that? Maybe they where/are overloaded and working very hard to get it solved.

I know this should never be a customer's problem but This is what I believe is the case, most probably in conjunction with the Gambling bill and all sorts of payment regulations and changes, the work load may have become to big. I do believe they have most of it sorted properly, so, I could see your problem being solved soon as well.

You see, I never had a problem getting paid, nor did any of the 25 players I asked. Some of them being USA. My payments where fast and on time. (Not being in the US)

I never have received a complaint from any of my players who have visited and played at Goldencasino. Some of them from the USA.

I sincerely hope your problem will be solved asap.

As I am sure that besides Casinomeister, there are many people wanting to help you out on this and I am one of them. But, I also see that it would not be of benefit if hundreds of people try to help you out by contacting Goldencasino. If they have a backlog in emails, it sure won't help.

If it happens to be that nobody can do something, let me know.

i do understand but i have been waiting since jan15 how much time should i give them i have been patience i have been tod 7 different dates if you count the last one which is march 28 said it was sent fedex like the last one should of had it last friday didn't come so i asked for tracking# couldn't give me one ihave been dealing with meyer who is the main boss is what i was told over the phone and i still don't have check the site i play at is golden palace.com so if you think you could help it would greatly appericated

 

[Allamericans]

Dear Zach,

Ok, I will be glad to give it a try and bring it to a success. I am in good contact with people from Goldenpalace as well as Goldencasino.

Please PM me with details on how to get in contact with you.

I will need to know a few things in order to have a go.

As soon as we are in contact, We will take it from there.

Eager to assist,

Allamericans

 

[FRENCHIE]

bad check

well, after waiting since jan 15th i recieved my check today. 19,845 dollars worth of rubber. my bank and the bank it is wrote on both say its NO GOOD!!!!!!!! beware people.

 

[lojo]

Dear Zach,

Ok, I will be glad to give it a try and bring it to a success. I am in good contact with people from Goldenpalace as well as Goldencasino.

Please PM me with details on how to get in contact with you.

I will need to know a few things in order to have a go.

As soon as we are in contact, We will take it from there.

Eager to assist,

Allamericans

No aspursians intended Allamericans:

Frustrated players: Please be careful what details you send to anyone that is not linked directly as a rep from here or is a known player advocate on this site. Discretion can run awry in anger and frustration.

 

[lojo]

well, after waiting since jan 15th i recieved my check today. 19,845 dollars worth of rubber. my bank and the bank it is wrote on both say its NO GOOD!!!!!!!! beware people.

Ahhh, that sucks Frenchie! Hang in there

 

[FRENCHIE]

THE CHECK IS GOOD

WENT TO ANOTHER BANK TODAY WITH CHECK THEY REALLY INVESTIGATED THE CHECK AND IT IS GOOD JUST GOING TO TAKE TWO WEEKS TO 3 WEEKS TO CLEAR. I FEEL SO MUCH BETTER SORRY FOR THE MISIFORMATION. HOPE EVERYBODY GETS THEIR MONIES. THINK EVERYBODY WILL JUST TAKING TIME BECAUSE OF THE BACKLOG AND PROCESSORS. I CAME HERE BECAUSE OF PROBLEM BUT MEET SOME VERY NICE PEOPLE HERE SO IAM NOT LEAVING REALLY ENJOY THIS SITE

 

[eduun]

happy everything worked out for you frenchie!!!!!!!!!

 

[lojo]

WENT TO ANOTHER BANK TODAY WITH CHECK THEY REALLY INVESTIGATED THE CHECK AND IT IS GOOD JUST GOING TO TAKE TWO WEEKS TO 3 WEEKS TO CLEAR. I FEEL SO MUCH BETTER SORRY FOR THE MISIFORMATION. HOPE EVERYBODY GETS THEIR MONIES. THINK EVERYBODY WILL JUST TAKING TIME BECAUSE OF THE BACKLOG AND PROCESSORS. I CAME HERE BECAUSE OF PROBLEM BUT MEET SOME VERY NICE PEOPLE HERE SO IAM NOT LEAVING REALLY ENJOY THIS SITE

Hey that's great!

As I'm sure you know by reading other's issues here it would be a good idea to not spend into that money until it is certain and cleared final. I have held 30-60 days for clearance, the last thing we want is more fees and problems if it goes haywire.

I spoke with a manager at a drawn bank AS I was depositing and was told that the funds were there to cover the check. He failed to mention that they were not going to honor it for other reasons! Be careful, that's all.

Good luck

 

[FRENCHIE]

i know what you mean

yes that is true the issue is it isn't a check it is a bank draft which is different then a check they put in collections instead of depositing it and it is possible they still might nit honor it but it is not a wire transfer that is what i was told from bank

 

[FRENCHIE]

keeping fingers crossed

know for sure on monday if they are going to honor the draft

 

[recruit]

lojo, can you elaborate??

Hey that's great!

As I'm sure you know by reading other's issues here it would be a good idea to not spend into that money until it is certain and cleared final. I have held 30-60 days for clearance, the last thing we want is more fees and problems if it goes haywire.

I spoke with a manager at a drawn bank AS I was depositing and was told that the funds were there to cover the check. He failed to mention that they were not going to honor it for other reasons! Be careful, that's all.

Good luck

lojo, can you elaborate on what you bank told you as for "other reasons" they wouldn't honor the check?? Did they go ahead and let you deposit it? Was this one of the "Citibank Germany/New York" checks???

thanks!!

 

[FRENCHIE]

lojo, can you elaborate on what you bank told you as for "other reasons" they wouldn't honor the check?? Did they go ahead and let you deposit it? Was this one of the "Citibank Germany/New York" checks???

thanks!!

that is what mine is recruit

 

[recruit]

Hey Frenchie...

that is what mine is recruit

OK, so can you explain a little more fully as to what happened with this check? You took it to your bank, they said it was no good, then you took it to "another" bank (was it the issuing bank?) and they said it WAS good...right? So did you actually cash it, or go ahead and deposit, or....who is telling you that you will know Mon if the draft was honored?

sorry for all the questions, but I have a few of these out there too...just curious!

 

[FRENCHIE]

ABOUT CHECK

it's not a check it is a draft which is different than a check they put in collections once they recieve money than put in account was told 2 to 3 weeks to get money.i hope this answer question oh no i didn't go to bank went to different bank

 

[FRENCHIE]

confusing

i know very confusing

 

[lojo]

lojo, can you elaborate on what you bank told you as for "other reasons" they wouldn't honor the check?? Did they go ahead and let you deposit it? Was this one of the "Citibank Germany/New York" checks???

thanks!!

This was awhile ago, and posted here elsewhere. I won't mention my bank but the processor was working out of a warehouse in suburban Detroit (I google earthed their address) and it was drawn on a SLC, Utah bank. I phoned the bank, talked to a manager and confirmed that the funds were there ie it was a 'good' check.

Next day or so I got an email from a 'pre'processor telling me the check would not be honored and to not deposit it.

I went into my bank the next day to tell them the check would be no good. I can read people pretty well and its a small bank, no red flags.

Long story short; the money was there, the processor (link from casino to drawn bank) quit doing business all of a sudden.

Long story shorter no, not citibank.

 

[lojo]

Hi folks, not trying to be the hall monitor here, but personal messaging is probably best for current issues.

 

[FRENCHIE]

INFORMATION

if anybody want more information please pm me plus i am a male not female

 

[winbig]

Hi folks, not trying to be the hall monitor here, but personal messaging is probably best for current issues.

??? Why take it private? I'm sure most people would be kept up to date on this situation.

 

[FRENCHIE]

?

that is true i will keep everyone up to date but not giving bank information in open room i think that is fair

 

[winbig]

that is true i will keep everyone up to date but not giving bank information in open room i think that is fair

*shrug* I thought that was the whole point - to keep people up to date so if they were to get a certain check from casino X , they would know not to take it to bank X. Same goes for processor X.

To be honest, this thread really should be moved to "America the Beautiful", so the whole world doesn't already see it...