There have been a few posts recently concerning alleged game errors....think the recent going ons at Playojo and the article today re Paddy Power.
Perhaps one of the casino reps could enlighten us as to how its determined there has been an error. There are the obvious cases where the payout exceeds the max payout but what about the recent cases? How can a player be sure its genuinely an erot? How is it determined that an error occured. Are there gaming logs that show the game outcome that proves the on screen results are erroneous? What stops fake logs being produced?
What about programing errors ie the game correctly followed its program but the game was incorrectly programmed in the first place So if for instance a programmer made a mistake with the coding and produced a game with a 1000% rtp is that called a malfunction or is a malfinction only where the system deviates from the actually programmed code? To me if they muck up the programming thats not a malfunction thats a programming error that they need to own and pay out on.
Its very easy for casinos to cry malfunction so would appreciate insight from maxd, Jan and Mark etc.
Perhaps one of the casino reps could enlighten us as to how its determined there has been an error. There are the obvious cases where the payout exceeds the max payout but what about the recent cases? How can a player be sure its genuinely an erot? How is it determined that an error occured. Are there gaming logs that show the game outcome that proves the on screen results are erroneous? What stops fake logs being produced?
What about programing errors ie the game correctly followed its program but the game was incorrectly programmed in the first place So if for instance a programmer made a mistake with the coding and produced a game with a 1000% rtp is that called a malfunction or is a malfinction only where the system deviates from the actually programmed code? To me if they muck up the programming thats not a malfunction thats a programming error that they need to own and pay out on.
Its very easy for casinos to cry malfunction so would appreciate insight from maxd, Jan and Mark etc.