Hello,
Today i had 2 weird experiences at 2 different casino's about winnings from a slot.
Im not complainig about the casino's,because i think they cant do anything about this but i just want too hear or more people had this experience.
First,this morning at Betat i took my achievement bonus from the TS2 and IR slots that was 5 euro.
After that i did some spins on IR i managed too climb too around 10 euro balance when the feature hit,
i choose Troy and manged too win around 44 euros out of the free spins,but when i left the feature my balance was still on 10 euro.....
I thougt maybe its delayed or whatever so i played a little bit further and pretty fast another feature hitted.
Took Troy again and won over 50 euros...wich did luckly drop in my balance.
I went on livechat and had great support but they couldnt find that whole first winnings at all,i couldnt also in my game history...very strange,maybe i just had dreamed it or something?
After all Betat gave me 20 euro bonusmoney for the inconvenience and was happy with it....but its still weird.
Second,i played a freeroll tournament at Videoslots on Flux for the freespins and managed too get 5 free rounds.
I hit a bonus round in this 5 games and my winnings were around 8,50 euro,but guess what!
no credits were added too my balance....ok now this is taking very strange for me,so contacted livechat again.
Great support again but the same answer as at Betat only he could see that i used my free spins but didnt had any winnings from it ......i must be dreaming alot today i think.
He said he would pass it too technical service and if they know more about it they contacted me.
Are there more people who are experiencing this or am i wrong or DO i just dream too much?
thank you
Today i had 2 weird experiences at 2 different casino's about winnings from a slot.
Im not complainig about the casino's,because i think they cant do anything about this but i just want too hear or more people had this experience.
First,this morning at Betat i took my achievement bonus from the TS2 and IR slots that was 5 euro.
After that i did some spins on IR i managed too climb too around 10 euro balance when the feature hit,
i choose Troy and manged too win around 44 euros out of the free spins,but when i left the feature my balance was still on 10 euro.....
I thougt maybe its delayed or whatever so i played a little bit further and pretty fast another feature hitted.
Took Troy again and won over 50 euros...wich did luckly drop in my balance.
I went on livechat and had great support but they couldnt find that whole first winnings at all,i couldnt also in my game history...very strange,maybe i just had dreamed it or something?
After all Betat gave me 20 euro bonusmoney for the inconvenience and was happy with it....but its still weird.
Second,i played a freeroll tournament at Videoslots on Flux for the freespins and managed too get 5 free rounds.
I hit a bonus round in this 5 games and my winnings were around 8,50 euro,but guess what!
no credits were added too my balance....ok now this is taking very strange for me,so contacted livechat again.
Great support again but the same answer as at Betat only he could see that i used my free spins but didnt had any winnings from it ......i must be dreaming alot today i think.
He said he would pass it too technical service and if they know more about it they contacted me.
Are there more people who are experiencing this or am i wrong or DO i just dream too much?
thank you