Bonus Complaint Full Tilt kicked me off

[gcarterd]

In a customer service email, in which they were saying that my deposit would take a week to process, I said I was a gambling addict, and couldn't wait that long. I was promptly kicked off. They stole my bonus that was about to come up. So never tell them you're addicted to gambling or anything like that. I asked them about it and they said that it sounded like I had a serious issue and that they didnt want to support that. I was sort of joking.

 

[5250phil]

never joke to a casino

i once told chat i wanted to close my account at a mg casino because i was getting into debt(purely 1st excuse that came into my head )as id emailed support for closure and didnt want temptation to play there again as had a massive loosing streak and they ignored it

im serving a 6 month ban from every mg casino because of this

luckily its up 24th june

 

[rockycatt]

your not the first one and wont be the last they are very adamant about the subject

 

[Scooter7]

I'm sorry it messed you up, but I actually agree with the casino showing some responsible behavior on this one. Even if it decision emanated from their legal counsel, it's still commendable.