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Bonus Complaint Full Tilt kicked me off

Discussion in 'Casino Complaints - Bonus Issues' started by gcarterd, Jun 4, 2010.

    Jun 4, 2010
  1. gcarterd

    gcarterd Dormant account

    brooklyn new york
    In a customer service email, in which they were saying that my deposit would take a week to process, I said I was a gambling addict, and couldn't wait that long. I was promptly kicked off. They stole my bonus that was about to come up. So never tell them you're addicted to gambling or anything like that. I asked them about it and they said that it sounded like I had a serious issue and that they didnt want to support that. I was sort of joking.
  2. Jun 4, 2010
  3. 5250phil

    5250phil Non-Gambler

    never joke to a casino

    i once told chat i wanted to close my account at a mg casino because i was getting into debt(purely 1st excuse that came into my head )as id emailed support for closure and didnt want temptation to play there again as had a massive loosing streak and they ignored it

    im serving a 6 month ban from every mg casino because of this

    luckily its up 24th june
  4. Jun 5, 2010
  5. rockycatt

    rockycatt meistercatt

    your not the first one and wont be the last they are very adamant about the subject
  6. Jun 7, 2010
  7. Scooter7

    Scooter7 Meister Member

    I'm sorry it messed you up, but I actually agree with the casino showing some responsible behavior on this one. Even if it decision emanated from their legal counsel, it's still commendable.

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