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Bonus Complaint Full Tilt kicked me off

Discussion in 'Casino Complaints - Bonus Issues' started by gcarterd, Jun 4, 2010.

    Jun 4, 2010
  1. gcarterd

    gcarterd Dormant account

    Occupation:
    teacher
    Location:
    brooklyn new york
    In a customer service email, in which they were saying that my deposit would take a week to process, I said I was a gambling addict, and couldn't wait that long. I was promptly kicked off. They stole my bonus that was about to come up. So never tell them you're addicted to gambling or anything like that. I asked them about it and they said that it sounded like I had a serious issue and that they didnt want to support that. I was sort of joking.
     
  2. Jun 4, 2010
  3. 5250phil

    5250phil Non-Gambler

    Occupation:
    plumber
    Location:
    uk
    never joke to a casino

    i once told chat i wanted to close my account at a mg casino because i was getting into debt(purely 1st excuse that came into my head )as id emailed support for closure and didnt want temptation to play there again as had a massive loosing streak and they ignored it

    im serving a 6 month ban from every mg casino because of this

    luckily its up 24th june
     
  4. Jun 5, 2010
  5. rockycatt

    rockycatt meistercatt CAG MM

    Occupation:
    carpenter
    Location:
    Boston
    your not the first one and wont be the last they are very adamant about the subject
     
  6. Jun 7, 2010
  7. Scooter7

    Scooter7 Meister Member

    Occupation:
    Gaming
    Location:
    Toronto
    I'm sorry it messed you up, but I actually agree with the casino showing some responsible behavior on this one. Even if it decision emanated from their legal counsel, it's still commendable.
     

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