browneyedgurl
Dormant account
- Joined
- Aug 13, 2008
- Location
- uk aylesbury
Hi there,
Need advice asap from anyone who can help. I joined 32 vegas and eurogrand last week and i deposited a total of395 all of which has cleared my bank account. All was well or so i thought until i checked my online banking this morning and saw that my bank balance is diminished to the tune of 455, none of which i spent.
On further investigation, it appears that every single card transaction that i have made on these sites have been duplicated with a little extra added on to them for good measure. I checked my transaction pages on the casinos and they are not listed, my bank has given me the authorisation codes and they were taken on the same days and just after all other transactions, like i say with a small amount added each time.
These transactions were not and never will be authorised by myself and i Can ill afford to lose such a huge amount of money. I have contacted both casinos several times this morning and have got no joy with either, they are saying that as they are not listed on my transactions that they dont exist when clearly they do!!! They are illegal and i want my money back.
Does anyone have any advice at all as to what i do next, is there an authority that I can report this to and recover my money.
many thanks
Need advice asap from anyone who can help. I joined 32 vegas and eurogrand last week and i deposited a total of395 all of which has cleared my bank account. All was well or so i thought until i checked my online banking this morning and saw that my bank balance is diminished to the tune of 455, none of which i spent.
On further investigation, it appears that every single card transaction that i have made on these sites have been duplicated with a little extra added on to them for good measure. I checked my transaction pages on the casinos and they are not listed, my bank has given me the authorisation codes and they were taken on the same days and just after all other transactions, like i say with a small amount added each time.
These transactions were not and never will be authorised by myself and i Can ill afford to lose such a huge amount of money. I have contacted both casinos several times this morning and have got no joy with either, they are saying that as they are not listed on my transactions that they dont exist when clearly they do!!! They are illegal and i want my money back.
Does anyone have any advice at all as to what i do next, is there an authority that I can report this to and recover my money.
many thanks