Hi! My first post here. PLaying online for a good year and a half now. Of all casinos, Rival's are my favorites. Came close to withdraw few times, but reversed most of times. Only withdraw was in Cocoa casino 2 months or so ago, without questions delays, or excuses (200$). 2 weeks ago won again in Cocoa. But hearing that they had problems paying out i was expecting it. So, got free chip from deposits ( rivals casinos have best reward system IMHO ) came to 200$ and something, then made withdraw. As max withdraw on free chip was 80$ they put 80$ on processing, and amount over, was lost. They have 2 days withdrawals on their t&c, on my first withdraw in Cocoa ( 200$ ) i got money in 30hours or so. So, first excuse after 2 business day was, that it was Holliday (didn't even bother to check) and i should wait another day.....then they had problems processing withdrawals,........whatever....I got also 20$ ( i asked live help for compensation as i had to wait for my money ) but lostit all in few minutes ( lost 20$ free chip in 5 minutes ), After 2 weeks i asked for new nd chip, or reverse withdrawal plus bonus on that, as i had enough waiting, and lost patience after a day: i got answer that my request for reverse was submited, so i have $ on my acount. When i asked for a bonus, live help sugested i made multiple withdrawals and then use bonuses that were avalible for me ( i would, but waiting at least 2 weeks for $ and then deposit for bonus ?!?!?! and all the trouble was with withdrawal afterall. Didn't even bother to explain that the problem was payout not deposit. I even made another deposit within time i should get my $ )
Anyway shame on rivals casino, as i like their games...bbut payout?!?!?
Afterall, when they sorted payouts and i hope they will, they could be the best.
What i can say about Playtech?s casinos?. They have good games....But their policy to process withdrawals 4 working days, and then payout!!!!!! It means you would wait at least a week or more. And was playing at Joyland casino as much as in Casino Tropez, but all i can say is that Joyland have loser slots, but didn't came close to withdraw (reversed winnings after 2 days) as oposed to Casino Tropez, where i had 1000 for 2 days in pending, but couldn't wait, reversed and.......
A succsesfull withdraw was a real surprise, as i lost hope i will ever actually get something back, and it came from Microgaming software. They have least free bonuses, but payouts are great. Signed up in Platinum Play, Deposited 40, got 100% bonus, made playthrough, made real good $ ( over 3 ) and after multiple reversal actually resist, and in less then 24 hours i got 1000 winnings on my Moneybookers acount. And i deposited through paysafecard. No documentation, questions or whatever. Just made withdrawal at evening, and next morning money was on my acount. PLATINUM PLAY rules!