Finally got my PC dx'd

[babs7262]

Well after a few months of being stone headed and trying to fix my pc problems by myself I finally called Dell Support. LOL...I hate calling support. My PC would just shut off. SOme thought i was over heating it but I coudlnt see how because it was well ventilated. I came up wiht a contraption to do this and its been working (until recently)

I call Dell and I must say, I was very impressed with Kumar. He asked me a few questions and just like that knew what the problem was. I need my heatsink and CPU fan replaced and guess what? They are sending a technician to my house tomorrow to replace the parts for free! I guess I got a good warranty

I didnt even mention who my brother was either. Ive only had to do that one time but this time went real fast and easy. I recommend doing live chat support instead of calling. Its much easier to understand in writing than talking, plus, the yemail you a copy of the chat

 

[babs7262]

Well
Maybe not too impressed as above mentioned because its now 3:06pm and hes still not here yet

 

[1366613]

Hi Babs, you must need a good air circulation. A bad circulation can make you burn the mother.

GL hun see y in 3Dice

 

[babs7262]

I reschuled for Tues between 10-12. Hey Martin!

 

[same_old]

Seriously take the side of your computer off and buy a small fan from the supermarket and face it in your computer turn it on and there you go. Believe me it works!!!.

 

[babs7262]

IT hasnt been turning off as much ever since I called it in LOL. Kinda like a car or dr . ANyway, Same Ol? How do you take the side off a laptop? I dont see a side. Its kind of thin. I got a dell inspiron 1521 lappy

Its ok, its free, why not take advantage of the warranty The guys is coming between 10-12 on tuesday I still have my desk top too

But I still wanna know what side you mean!