Is it just in denmark this provider crash/dies every other day? was playing at casinoluck cant access my profile or anything took 30min+ to open a slot finally and this happens so often at other EM casinos also, got pissed and high rolled my bonus away lost ofc but dont really care anymore just gonna just close all my EM accounts since they are unplayable so often its stupid.
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Be careful with Bonuses!
It is crucial that you understand and agree to the terms and conditions of any bonus that you accept. Most of the complaints that come through our arbitration service are bonus related; it would be safe to say that there are tens of thousands of players who have never complained because they realized after the fact that they did not understand or had never read the terms. Nothing in a casino is free – so whenever you see “free” being used, there are stipulations. It is important for you to understand that.
Please check out our Bonus Section that lists the offers given by our Accredited Casinos. No deposit bonuses, welcome bonuses (AKA sign up bonuses [SUBs]), exclusive bonuses, reload bonuses, free spin bonuses...all this and more!
It is crucial that you understand and agree to the terms and conditions of any bonus that you accept. Most of the complaints that come through our arbitration service are bonus related; it would be safe to say that there are tens of thousands of players who have never complained because they realized after the fact that they did not understand or had never read the terms. Nothing in a casino is free – so whenever you see “free” being used, there are stipulations. It is important for you to understand that.
Please check out our Bonus Section that lists the offers given by our Accredited Casinos. No deposit bonuses, welcome bonuses (AKA sign up bonuses [SUBs]), exclusive bonuses, reload bonuses, free spin bonuses...all this and more!
It's the same here. Nextcasino isn't possible to even open right now and it was bad a couple of days ago too.
I don't use any other casino who runs on EM's platform so I don't know about more problems. I do remember when Guts was still there though, and my guess is that it's just too many casinos using them now.
I don't use any other casino who runs on EM's platform so I don't know about more problems. I do remember when Guts was still there though, and my guess is that it's just too many casinos using them now.
- Joined
- Mar 13, 2008
- Location
- Ontario
With EveryMatrix's less than desirable response to the responsible gaming legislation, I'd make darned sure I was only closing accounts for reason of customer dissatisfaction because the the lag etc. You do not want them self-excluding you when all you want is an account closure, especially since a central database is supposed to be coming, and you don't want to be placed on that involuntarily.
If you have the will, don't even bother closing them, just stop playing there and ask to be unsubscribed to emails.
If you have the will, don't even bother closing them, just stop playing there and ask to be unsubscribed to emails.
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