I really don't know what other options I have. But heres what happened:
In April, I deposited $300 with my Visa, so I could play some poker. Two days later, they announced they are no longer going to be associated with gambling web sites. So, now my $300 is pointless. I go to withdrawl a few days after I found out. They ask me to scan a copy of my ID and CC, no big deal.
A week later, nothing has happened, I email them and ask what's up. They then said they forgot me to fill out a form, so I have to do that and scan it. Whatever, I do that and again, a week later, nothing. I email again, and they ask for a copy of my checking account statement along with a blank check. Now, I'm starting to wonder if this site is a scam.
I email them asking why they need so much more information, when I already gave them what was originally asked for. A week or two passes, and I get no reason why. I then see my account is set to "limited", so I can't withdrawl my money.
So, I do a chargeback, claiming goods were not received. If epassporte wants to put a hold on my money, whatever, it's all there, so I will do a chargeback. My Visa company puts the money back into my account.
In June, I get a call from my CC company asking for more information. Thank God I printed out everything I could, which showed my balance still being in my account, to them locking my account. So, I send all that information in. So, i think I'm fine, I have enough evidence to show they put a hold on my account and basically stole it since they will not release MY money.
Last week, I get a call from my CC company again, but being busy I am not able to call back in time. So, two days after the call, I see they charged me again. They said Epassporte sent letters saying I used the money already, and that they are not in the wrong, so my CC company sided with them.
I ask my CC company why didnt they ask for proof of this, and all they said is that I can reopen my dispute. If my CC company is this stupid to side with them when I sent in enough evidence in which a court Judge would side with me, then I know they will just side with epassporte in the end.
So, what are my options here? A family friend is a lawyer, so I can have him send a legal letter down to Epassporte, but they hide their address, go figure.
Oh yeah, my account is now deleted, I can't even log in any more. Heres what happened to my account. It went from Limited --> "hold" (which I couldnt click any side links) --> deleted
In April, I deposited $300 with my Visa, so I could play some poker. Two days later, they announced they are no longer going to be associated with gambling web sites. So, now my $300 is pointless. I go to withdrawl a few days after I found out. They ask me to scan a copy of my ID and CC, no big deal.
A week later, nothing has happened, I email them and ask what's up. They then said they forgot me to fill out a form, so I have to do that and scan it. Whatever, I do that and again, a week later, nothing. I email again, and they ask for a copy of my checking account statement along with a blank check. Now, I'm starting to wonder if this site is a scam.
I email them asking why they need so much more information, when I already gave them what was originally asked for. A week or two passes, and I get no reason why. I then see my account is set to "limited", so I can't withdrawl my money.
So, I do a chargeback, claiming goods were not received. If epassporte wants to put a hold on my money, whatever, it's all there, so I will do a chargeback. My Visa company puts the money back into my account.
In June, I get a call from my CC company asking for more information. Thank God I printed out everything I could, which showed my balance still being in my account, to them locking my account. So, I send all that information in. So, i think I'm fine, I have enough evidence to show they put a hold on my account and basically stole it since they will not release MY money.
Last week, I get a call from my CC company again, but being busy I am not able to call back in time. So, two days after the call, I see they charged me again. They said Epassporte sent letters saying I used the money already, and that they are not in the wrong, so my CC company sided with them.
I ask my CC company why didnt they ask for proof of this, and all they said is that I can reopen my dispute. If my CC company is this stupid to side with them when I sent in enough evidence in which a court Judge would side with me, then I know they will just side with epassporte in the end.
So, what are my options here? A family friend is a lawyer, so I can have him send a legal letter down to Epassporte, but they hide their address, go figure.
Oh yeah, my account is now deleted, I can't even log in any more. Heres what happened to my account. It went from Limited --> "hold" (which I couldnt click any side links) --> deleted