- Joined
- Aug 6, 2011
- Location
- Buenos Aires
Hello everyone. I recently had all my winnings voided and deposit returned from Parbet. I would prefer to deal directly with a rep, but I dont see one on here.
Here is what happened. They are removing my winnings because they say I broke the rule of you can only bet 10% of your bonus. I took a bonus of $150 and brought my balance up to over $4,000 with some lucky slot spins. All winnings were bets under 10% of my bonus. Then at some point I believe I left the game and when I came back the default setting for this game is a $25 bet. I accidently hit spin 2 times before I noticed I was betting $25. In these 2 hands, I got $20 back on 1 spin and 0 on the other. These 2 hands is why they are taking all my winnings.
While technically I know that I did break this 10% rule, it was by accident and had zero effect on my overall winnings. My winnings had nothing to do with breaking this rule. I feel it is pretty dirty of the casino to take all my winnings because of this technicality. Do I have a legitimate claim to pitch a bitch?
Here is what happened. They are removing my winnings because they say I broke the rule of you can only bet 10% of your bonus. I took a bonus of $150 and brought my balance up to over $4,000 with some lucky slot spins. All winnings were bets under 10% of my bonus. Then at some point I believe I left the game and when I came back the default setting for this game is a $25 bet. I accidently hit spin 2 times before I noticed I was betting $25. In these 2 hands, I got $20 back on 1 spin and 0 on the other. These 2 hands is why they are taking all my winnings.
While technically I know that I did break this 10% rule, it was by accident and had zero effect on my overall winnings. My winnings had nothing to do with breaking this rule. I feel it is pretty dirty of the casino to take all my winnings because of this technicality. Do I have a legitimate claim to pitch a bitch?