- Joined
- Jan 8, 2014
- Location
- glasgow scotland
Just wondering if anyone else has ever had their neteller account disabled.
Went to deposit at Guts yesterday and deposit was declined with a message to contact neteller. So logged into neteller and found account was disabled. Went to live chat and found out it was disabled on new years eve last time I used it.
Nice of them to let me know they had disabled it tho conveniently it still accepted a couple of withdrawals from William hill hence reason I was going to use it. Anyway told not to worry and it will get sorted but they don't do that you have to email optimal payments to sort it. What a joke 2 full days and not even a reply so guess it will be next week before I get it sorted.
Just wondering if anyone else has had this happen as had the account for at least 7 years and never a problem. I can only guess security blocked it as I used it several times on new years eve.
One thing for sure tho is that neteller say they pride themselves on customer service and fixing things quick. Load of bull that is and sick of hearing don't worry your funds are safe.
So guess at least it will save me money as got money in both Ladbrokes and William hill at moment but wanted to deposit at 32red and guts but no chance as neither accepts my maestro debit card.
Anyway im mad about fact they don't even notify you if they think account needs disabled and then it looks like they are in no hurry to even fix their mistake. Such is life lol.
Went to deposit at Guts yesterday and deposit was declined with a message to contact neteller. So logged into neteller and found account was disabled. Went to live chat and found out it was disabled on new years eve last time I used it.
Nice of them to let me know they had disabled it tho conveniently it still accepted a couple of withdrawals from William hill hence reason I was going to use it. Anyway told not to worry and it will get sorted but they don't do that you have to email optimal payments to sort it. What a joke 2 full days and not even a reply so guess it will be next week before I get it sorted.
Just wondering if anyone else has had this happen as had the account for at least 7 years and never a problem. I can only guess security blocked it as I used it several times on new years eve.
One thing for sure tho is that neteller say they pride themselves on customer service and fixing things quick. Load of bull that is and sick of hearing don't worry your funds are safe.
So guess at least it will save me money as got money in both Ladbrokes and William hill at moment but wanted to deposit at 32red and guts but no chance as neither accepts my maestro debit card.
Anyway im mad about fact they don't even notify you if they think account needs disabled and then it looks like they are in no hurry to even fix their mistake. Such is life lol.