So I was hoping to find the diceland or rome rep on this site but it looks as if they have been banned. I have played at diceland infrequently and never won. Last night I decided to play there a little because the games are a little funner than RTG. I truly didn't plan on winning but I did, I won $11,000 on a $50 deposit. Now when I went to cash out i find out they have a $1500 per week withdrawal policy. Thats absurd. It will take a couple of months to receive my winnings even if they do pay on time. So if there is a rep can you email me. I cant get anyone from diceland to answer me back. yes and before all the members here want to beat me up for playing at a casino that wasn't accredited, i already know I shouldn't have but was really doing more for entertainment than actually thinking that I would win.
Diceland rep??
- Thread starter melnrs
- Start date
-
- Tags
- diceland casino
- Joined
- Jun 5, 2006
- Location
- Edmonton Canada
The rep is gone so hopefully you'll be able to get paid. If they start stalling, I don't know if Max will handle a PAB, so you might have to look elsewhere for help.
- Joined
- Jun 30, 1998
- Location
- Bierland
At the moment, their accounts are closed. You're going to have to make their customer support earn their pay. Sorry about that.
- Joined
- Oct 14, 2004
- Location
- United Kingdom
Before that, their rep assured us that our impression that it was only the intervention of the rep that got big winners paid was wrong, and that it was unfair to make this assumption.
On this basis, the rep's accounts being closed should not matter, you should be paid $1500 per week, on time, without quibble, until the entire $11,000 gets to you.
They may be banned, but I am certain they are keeping an eye on the forum as "guest" users, even though they can't reply.
They must realise that one of the things they need to do is prove that they have been honest in what was said before they were banned.
A sharp deterioration in behaviour towards players following the closure of their rep accounts will only prove the opposite of what they were trying to argue was the truth. It will also show others that the lack of a rep really does mean players are far more likely to get screwed over.
The ban was over how they dealt with the DDoS incident, rather than anything directly related to player issues. Bryan didn't want this forum to be used as a platform for their fight.
I am sure they are still around on other forums, so for $11K it would be worth looking around, joining up, and asking about your payments there.
On this basis, the rep's accounts being closed should not matter, you should be paid $1500 per week, on time, without quibble, until the entire $11,000 gets to you.
They may be banned, but I am certain they are keeping an eye on the forum as "guest" users, even though they can't reply.
They must realise that one of the things they need to do is prove that they have been honest in what was said before they were banned.
A sharp deterioration in behaviour towards players following the closure of their rep accounts will only prove the opposite of what they were trying to argue was the truth. It will also show others that the lack of a rep really does mean players are far more likely to get screwed over.
The ban was over how they dealt with the DDoS incident, rather than anything directly related to player issues. Bryan didn't want this forum to be used as a platform for their fight.
I am sure they are still around on other forums, so for $11K it would be worth looking around, joining up, and asking about your payments there.
- Joined
- Dec 20, 2009
- Location
- WI
?? I don't play at Diceland, but do at their sister casino Diamond VIP also owned by Rome Partners.
$50 seems high, but there is a charge for a wire/ACH. Courier checks are free.
My $4k per week withdrawals via wire have a $35 fee. $2k w/d is $18.
When I first started I had a very low withdrawal limit also. But I don't believe its as high as what they are allowing you at $1,500. I think mine was $500 or $1,000/week don't recall. I first started playing there March of this year. As I continued to play and deposit the weekly withdrawal limit was periodically increased.
Continued play may allow you a higher w/d over time, but many members here are very soured on these casinos.
Hear me clearly though -------I am not encouraging you to play -- just sharing my w/d experience.
Diane
diceland rep
try to contact with noah from rome casino
its snother syster casino to diceland
may be he can help
i got paid ($100) from rome with 1 month after made the withdrawal thanks to him
try to contact with noah from rome casino
its snother syster casino to diceland
may be he can help
i got paid ($100) from rome with 1 month after made the withdrawal thanks to him
Noah is the rep for diceland aswell. They run diceland and rome, and possibly many other topgame casinos aswell. Not sure if you can reach him though because of this
https://www.casinomeister.com/forums/threads/all-topgames-casinos-are-down-ddos-attacks.47338/
https://www.casinomeister.com/forums/threads/all-topgames-casinos-are-down-ddos-attacks.47338/
- Joined
- Jun 20, 2001
You're happy that Noah had you paid in one month?
I can see why they employ this MO.....it obviously works.
no, i am not happy because of getting paid in 1 month
but its better in 1 month than nothing, but i simply cashout and uninstaled the casino, at least i didnt lost everything
thats the reason....
So its been a week and according to policy all withdrawals are paid on Monday. My withdrawal is still pending. I asked customer service and he says oh it takes 18 days. I said what about the weekly withdrawal limit of $1500, he said yes its been a week but you cant withdraw again until tomorrow. The tone was rude, totally unlike when I was playing and the customer service rep kept calling me buddy and offering me bonuses and being extremely nice. Now they act as if i did something wrong. I did contact noah and he said he couldn't change the weekly withdrawal limit but all my documents were fine and my withdrawal was fine. That being said why would I have to wait 18 days (business days) at this rate it would take 6 months or more for them to pay the entire amount they owe me. I have yet to have anyone from finance or management return an email or phone call. Sure took the wind out of my sails. Try celebrating a big win when you cant get paid.
- Joined
- Oct 14, 2004
- Location
- United Kingdom
Further damning evidence of rogue behaviour. A sudden change of tone from when you were losing. It seems even Noah can no longer "smooth things out", and now they have this novel concept of the 8 day week, which buys them an extra day for each installment, on top of an 18 day timescale for payment.
It really DOES look like they are throttling payment volumes as much as they can get away with, rather than paying as fast as they can.
It matters little that this is Diceland, rather than Diamond VIP or Rome, it's all Morriyen Investments/Top Game - different skins, same people and levels of service. They are not going to need Affactive to get involved to destroy their business, they seem to be quite capable of this by themselves.
Each time they do this to a player that isn't one of their top flight VIPs so "doesn't matter", they risk having them post a negative review. There are more players who have suffered this than there are top VIPs who DO get far better treatment. Their VIP players may well stick with them, but NEW players are going to be put off by all the negative reviews, and as VIP players leave, they are going to be hard to replace. This could eventually make the business non-viable, and even VIP players will start suffering payment delays.
The way Rome/Top Game dealt with the DDos attack has made them look like "a bunch of amateurs" operating a casino business from a country with no proper regulation. It has done Affactive no favours either, making them look like "a bunch of criminals" similarly operating from a country with no proper regulation. Their prey is the US player, limited to a choice between one rogue or another, because all the reputable operators have pulled out of the market, except for a very small number that use "rogue" software in order to access the US market, but operate with the ethics of a responsible and well run business, hoping to gain the trust of players based on their past behaviour.
Similar threads
