Denied Bonuses and VIP status?

[DBrown410]

Has anyone ever been denied match bonuses or the paid instant VIP upgrade? I decided to play Lucky Legends and was denied the match bonuses that I was emailed and listed in the Promo section of their site. Support was absolutely awful and refused to offer any explanation other than the fact that I can’t use bonuses. I had never played here before and for some reason I was restricted from the match bonuses that Ive been sent over the last several weeks. This was probably the most nerve racking thing I’ve ever dealt with as far as gaming goes.

 

[Nate]

Has anyone ever been denied match bonuses or the paid instant VIP upgrade? I decided to play Lucky Legends and was denied the match bonuses that I was emailed and listed in the Promo section of their site. Support was absolutely awful and refused to offer any explanation other than the fact that I can’t use bonuses. I had never played here before and for some reason I was restricted from the match bonuses that Ive been sent over the last several weeks. This was probably the most nerve racking thing I’ve ever dealt with as far as gaming goes.

Hi,

Is it possible that you have played at a sister site?

Nate