Hi
This is only "penny-ante" money I'm talking about, so if your a serious money gambler, you may not wish to continue reading... that's cool.
Maybe it's just me that doesn't understand, but perhaps someone could advise me as to whether this situation makes sense.
At the JackpotFactory Group .. within your account at the Casino you have "real" money & "bonus" money.
The bonus system is straight forward -
You are playing with your "cash" account until a certain playthrough is achieved, then $10 of the bonus is transferred to your cash account or if your "cash" account becomes $0.00 then you are playing with the "bonus" money ..... I'm sure you guys know how it goes.
The JackpotFactory Group of casinos also run "Free" & "Cash" slot tournaments and you can win real money on either.
In both cases, there is a facility where you can re-buy (3-5 times) at a set amount of Cash to continue to play in the tournament.
Bonus money CANNOT be used to enter a cash tournament nor to re-buy in either a cash tournament nor a free tournament.
OK.. here is where I fail to understand.
I was playing in a free tournament & hit a winning streak. In order to increase my position on the leaders board I deposited and bought 5 rebuys.
After completing the re-buys, I had to wait until the tournament finished to see whether I had won anything, so I checked back occasionally.
When I check a few hours before the tournament finished I found that I received a bonus of $7-50 (thank you JPF).
I think I had $0-02 in Cash & $7-50 in Bonus. I played that until I achieved a balance of $0-26 in bonus and left the balance at that, as I didn't want to keep say "no, I don't want to deposit" .. whenever I re-logged in.
I just logged in & see that I won $20 on the tournament, but my account now showed that I had a Cash Balance of $12-76 & a Bonus Balance of $7-50.
Obviously, the win had increased my bonus value back to what it was before the credit to my account & the remainder went into my cash account.
I rang support to see why.
Bonus money cannot be used in the tournaments, so what has a win in the tournaments got to do with my bonus account.... I paid cash for my re-buys ... no bonus involved anywhere.
Support informed me that even if I had played the bonus account to $0-00 their software would have still retained the unplayed bonus requirement and
my winnings of $20 would still have been still split between Cash & Bonus.
1. Was anyone aware that unplayed bonus requirements are retained by Jackpot Factory? According to their support section it's a fact!
2. What has the bonus account got to do with winnings from the Tournaments. You cannot use the bonus to enter them .. shouldn't a win be classed like a deposit?
I'd be interested in anyone's view on my storm in a teacup.
Thanks for reading my ramblings.
Cheers
This is only "penny-ante" money I'm talking about, so if your a serious money gambler, you may not wish to continue reading... that's cool.
Maybe it's just me that doesn't understand, but perhaps someone could advise me as to whether this situation makes sense.
At the JackpotFactory Group .. within your account at the Casino you have "real" money & "bonus" money.
The bonus system is straight forward -
You are playing with your "cash" account until a certain playthrough is achieved, then $10 of the bonus is transferred to your cash account or if your "cash" account becomes $0.00 then you are playing with the "bonus" money ..... I'm sure you guys know how it goes.
The JackpotFactory Group of casinos also run "Free" & "Cash" slot tournaments and you can win real money on either.
In both cases, there is a facility where you can re-buy (3-5 times) at a set amount of Cash to continue to play in the tournament.
Bonus money CANNOT be used to enter a cash tournament nor to re-buy in either a cash tournament nor a free tournament.
OK.. here is where I fail to understand.
I was playing in a free tournament & hit a winning streak. In order to increase my position on the leaders board I deposited and bought 5 rebuys.
After completing the re-buys, I had to wait until the tournament finished to see whether I had won anything, so I checked back occasionally.
When I check a few hours before the tournament finished I found that I received a bonus of $7-50 (thank you JPF).
I think I had $0-02 in Cash & $7-50 in Bonus. I played that until I achieved a balance of $0-26 in bonus and left the balance at that, as I didn't want to keep say "no, I don't want to deposit" .. whenever I re-logged in.
I just logged in & see that I won $20 on the tournament, but my account now showed that I had a Cash Balance of $12-76 & a Bonus Balance of $7-50.
Obviously, the win had increased my bonus value back to what it was before the credit to my account & the remainder went into my cash account.
I rang support to see why.
Bonus money cannot be used in the tournaments, so what has a win in the tournaments got to do with my bonus account.... I paid cash for my re-buys ... no bonus involved anywhere.
Support informed me that even if I had played the bonus account to $0-00 their software would have still retained the unplayed bonus requirement and
my winnings of $20 would still have been still split between Cash & Bonus.
1. Was anyone aware that unplayed bonus requirements are retained by Jackpot Factory? According to their support section it's a fact!
2. What has the bonus account got to do with winnings from the Tournaments. You cannot use the bonus to enter them .. shouldn't a win be classed like a deposit?
I'd be interested in anyone's view on my storm in a teacup.
Thanks for reading my ramblings.
Cheers