Casino Complaint come on guts misleading emails

[dpp00]

ya got this today in my inbox from guts titled,

Some Super Spins have dropped in your account.

nope deposit and wager £60 blah blah, i really really hate misleading crap like this and not what we

expect from accredited casinos.

 

[Jono777]

Wife's just been going on about this very email.

Thought they'd stamped out this kind of stuff

 

[dionysus]

yup, I'm forever getting 'you have/claim your free spins' emails (pretty sure I even made a thread). But when you get into the mail, they require deps.

 

[Jono777]

Pretty confident this was discussed in depth via a mutli page thread a year (possibly more, time flies) or so back.

Can't recall exactly the main outcome but think there were certain standards, thresholds etc which had to be met.

Again IIRC, think Dunder was the main offender and after the thread they seemed to improve.

Obviously nothing legal with UKGC and new legislations galore in place unless Guts like fines