I have been playing at CWG casinos exclusively for at least six months, maybe a year. In all that time if I lost a deposit, I could go to live chat and they would give a 50% free chip with 10x max cash out. Really enjoyed this feature though seldom won with it! Recently I've had 3 or 4 small ($200-$500) cashouts with this free chip and suddenly it is no longer available even though my win loss ratio hasn't changed. I've tried talking to live chat and have sent several pms but no one can tell me if the policy of the 50% is over or exactly what is going on...anyone else have similar experience? hate to stop playing with them as I really like their live char folks and the sites but mostly I liked counting on the 50% when I whipped through my deposit....if it's gone I will likely move on but just curious if anyone else has had similar issue.