Club World Casino not ......

[weesie]

opening up this morning?

Anyone else having this problem?

I log in and it acts like it is opening but stays on a blank page.


Bryans review of this casino can be found right here.

 

[BMWSTACK]

I just tried and got in. Could be an internet problem on your end? When something like that happens to me its just my shitty internet.

I see you and other post things like this in America the Beautiful im just curious why things like this posted here. Obviously Clubworld is worldwide and this isn't an issue just affecting US players.

 

[Deanna]

opening up this morning?

Anyone else having this problem?

I log in and it acts like it is opening but stays on a blank page.

I can't get in either
My casino loads up but my cashier won't open, I just get a blank page. I tried logging in the flash and it won't come up at all! Grrr!

 

[weesie]

I see you and other post things like this in America the Beautiful im just curious why things like this posted here. Obviously Clubworld is worldwide and this isn't an issue just affecting US players.

Well, I left it trying to open and it did after about 5 minutes. I have comcast internet and should not be a problem.


As for the above comment of yours, I am not sure why I/we do it. Sorry if I got your panties in a bunch BMWSTACK.

Maybe next time I will pm you and ask for directions.

 

[Deanna]

I just talked to Livechat, it was down for about 30 minutes he said but is coming back up. Hopefully we'll be able to get back in shortly!

 

[weesie]

Thank you Deanna!

 

[Dinahnana]

I just opened up no problems in the cashier page. I am not in the US though. If you wait and try again in another few minutes maybe it will work then. If the problem persists contact Club World and see if the problem is on their end.

Edit: Deanna beat me to it!

 

[BMWSTACK]

Well, I left it trying to open and it did after about 5 minutes. I have comcast internet and should not be a problem.


As for the above comment of yours, I am not sure why I/we do it. Sorry if I got your panties in a bunch BMWSTACK.

Maybe next time I will pm you and ask for directions.

Wow! Great response, I actually respond to try to help you and then have a sincere question because I keep seeing things posted in America the Beautiful and you respond "You will PM me for directions next time".

 

[weesie]

Thanks BMW,

Well, I read a lot of the threads here (also other forums) and on more than a few occasions many of your

comments seem sarcastic, if not mean.

Sorry if I took your post not in the way in was intended.

 

[BMWSTACK]

Thanks BMW,

Well, I read a lot of the threads here (also other forums) and on more than a few occasions many of your

comments seem sarcastic, if not mean.

Sorry if I took your post not in the way in was intended.

Yeah no kidding, I guess you learned that all my posts are not sarcastic and mean. BTW i dont really describe my posts as such,its more like down to earth and real, I dont candy coat stuff.

 

[nisosbar]

Yeah no kidding, I guess you learned that all my posts are not sarcastic and mean. BTW i dont really describe my posts as such,its more like down to earth and real, I dont candy coat stuff.

No not all your posts are sarcastic and mean, but that one did strike me also as unnecessarily critical.

The AtB forum here has become the primary gathering place for those of us Americans who play online, because the Online Casino forum is full of questions about softwares and casinos which are off-limit to Americans, like 32Red, Guts, VeraAndJohn, etc. Thus, it makes sense that some of us would restrict our discussion to others in our predicament.

 

[clubworld]

Hi All,

I do apologize about the connection issue some of you experienced last night. There was some problem however RTG is still working on it.

I just tested and download client is working as expected, instant play may be still affected. We are trying to fix this as soon as we can.

If you will experience any other problems please let me know.

Kind Regards,
Karolina

 

[weesie]

Thanks for update Karolina,

Unfortunately, it is still having problems today.

Tourney page not loading and maybe other problems:

From live chat:

Simon: I do apologise for this but our Club World Casino is currently experiencing some maintenance issues right now and we are unable to view players accounts and players are struggling to access the casino, this is being looked in to as we speak so i would advise to allow some time before we can take a look at this for you

 

[Dinahnana]

Hi All,

I do apologize about the connection issue some of you experienced last night. There was some problem however RTG is still working on it.

I just tested and download client is working as expected, instant play may be still affected. We are trying to fix this as soon as we can.

If you will experience any other problems please let me know.

Kind Regards,
Karolina

Hi Karolina I played on the download Club World Casino client about 4 hours ago and had an issue with slow spins during freespins and had some trouble downloading games. About 3 hours ago the download issue seems to have corrected itself but I was still experiencing slow spins.

 

[john39]

I am having problems with the cashier page today, they told me they are doing maintenance

 

[clubworld]

Updates

Hi Guys,

I'm really sorry for the problem you experienced. The software was up and running yesterday as we expected however we had to carry on some further maintenance last night.

Our IT department is still working on the casino software to make sure all will be back up and running. If I will have any further information I'll update the thread.

Once again we do sincerely apologize about the inconvenience.

Kind Regards,
Karolina

 

[Deanna]

Cashier still not working

 

[clubworld]

Hi All,

I know that situation is far from perfect , we are still working on fixing this.

Cashier page should work but is loading slower than usual. I hope that all will be back up and running shortly.

We do apologize about the inconvenience again, we are really working hard to make sure you can still enjoy the games.

Kind Regards,
Karolina

 

[Deanna]

Hi Guys,

I'm really sorry for the problem you experienced. The software was up and running yesterday as we expected however we had to carry on some further maintenance last night.

Our IT department is still working on the casino software to make sure all will be back up and running. If I will have any further information I'll update the thread.

Once again we do sincerely apologize about the inconvenience.

Kind Regards,
Karolina

Hi Karolina, I'm about to bang my head up against the wall, what in the world is going on? I can't get logged in to the casino, I get a different error message every time. Servers busy, page not found, etc. I finally kept trying flash casino and now I can't get the site up at all. On flash I got to play a couple of minutes but then it bombed out too? What's the word on all this? Updates still or something else? Thanks, have a great day Karolina!

 

[cpdnd31]

I've been trying since I got a bonus from them it expires today LOL. It's ok they are having major tech issues. I had tried on I phone and one of the problems I'm getting is I have lucky red loaded already and it wants to bring me to that app instead of opening club world and letting me play there.

I tried my computer download white screen for days now. I did get it to load last night but when I went to cashier it took like 5 min to load I was not gonna risk it.

hang in their guys, computers are they not great at making our life easy (rofl).



A week without Club World is like a week without water.

 

[Cocochanel]

Hi Karolina, I'm about to bang my head up against the wall, what in the world is going on? I can't get logged in to the casino, I get a different error message every time. Servers busy, page not found, etc. I finally kept trying flash casino and now I can't get the site up at all. On flash I got to play a couple of minutes but then it bombed out too? What's the word on all this? Updates still or something else? Thanks, have a great day Karolina!

Hi Karolina.

I spook to livechat......unespected problems she said....still not working. What I cant understand is....cant the make an announcement that there are down. Im so fad up with casinos that does not work. Just been playing at Casinoval, terrible, keep logging of all the time.

 

[weesie]

Hi Deanna,

I am glad you posted. I have been avoiding CWC group due to the problems and was wondering if things had changed.

I thought perhaps, with all the CWC banners at the top of CM pages recently, the sites were running better.

I guess not.

 

[secret2]

Good news is that I like Aladdin's Gold new lobby.

Bad news is that I can't walk into the cashier section. It's closed.

Good news love their bonus offer to me.

Bad news is the cashier is still closed.

 

[Deanna]

I'm so frustrated! I closed my High Noon and Aladdins a while back and chose to keep my gaming centered on CWC. Now I can't do anything. Then you start getting paranoid like the few minutes I did play where I lost $15 bucks was I even hooked up to anything? LMAO!

Sigh.

 

[anniemac]

Well, crap! CW is down for me and I was on a nice little roll.

Went to bed last night doing quite well. Woke up this morning to a whole new casino that won't open. Can even make a withdrawal cause nothing works.

Not a happy camper.

 

[chuchu59]

Its been close to a week that all CW casino just either don't load or that the cashier does not display deposit options. Fed up with this. Can Karolina kindly provide an update to this thread when things are running again. I just don't want to log in for the umpteenth time and be able to do nothing.

 

[PackerBacker]

Yeah no kidding, I guess you learned that all my posts are not sarcastic and mean. BTW i dont really describe my posts as such,its more like down to earth and real, I dont candy coat stuff.

Really, it's just like us women to apologize for your bad behavior. You acted like a jerk. Period.

 

[john39]

CW and Highnoon not loading tonight hope they get this fixed soon

 

[chuchu59]

Really, it's just like us women to apologize for your bad behavior. You acted like a jerk. Period.

Let's chill a bit. BMWStack never was the most articulate of posters and she usually speaks her mind only without meaning to offend anyone.

 

[pokerdan]

Just tried to log in because I play for free money and I have not been able to log in for about 10 hours.. you cannot even get to their website via internet. Buzzluck loads but cashier is missing. Support said hopefully tomorrow. Seeing how this appears to affect only the US customers, this is not a good sign, especially with all the problems I have been reading about recently.

 

[Deanna]

Still nothing. This is depressing!

 

[clubworld]

Update

Hi All

Unfortunately we have been experiencing further technical issues that are outside of our control and I can't apologize enough. Our tech team are working tirelessly to get things resolved and ensure this never happens again.

As things stand we are up and running on all brands except Highnoon and Clubworld which will be back up in the next few hours. Anyone with a pending withdrawal will be paid as usual.

I will provide a further update as soon as I have one from the tech team, and once again I am very, very sorry for any inconvenience caused

Regards
Karolina

 

[Deanna]

Hi All

Unfortunately we have been experiencing further technical issues that are outside of our control and I can't apologize enough. Our tech team are working tirelessly to get things resolved and ensure this never happens again.

As things stand we are up and running on all brands except Highnoon and Clubworld which will be back up in the next few hours. Anyone with a pending withdrawal will be paid as usual.

I will provide a further update as soon as I have one from the tech team, and once again I am very, very sorry for any inconvenience caused

Regards
Karolina

Thank you Karolina, letting us know what is happening goes a long way. It's hard to be out here in the dark!

 

[clubworld]

Update

Hi All

Highnoon and Clubworld are now live again, if anyone is experiencing further problems please let me know or contact support.

Regards
Karolina

 

[john39]

Thanks for all the updates Karolina I had a pending withdrawals and was getting worried lol

 

[weesie]

Let's chill a bit. BMWStack never was the most articulate of posters and she usually speaks her mind only without meaning to offend anyone.

She?

 

[cpdnd31]

HI Karolina,

Thank you for update. Can you look into one thing? At Aladins casino with new lobby there is no promotions tab or scrolling bar, is it me or is it suppose to be that way. I usually check promos before I deposit.

Thanks hun

 

[weesie]

Hi All

Unfortunately we have been experiencing further technical issues that are outside of our control and I can't apologize enough. Our tech team are working tirelessly to get things resolved and ensure this never happens again.

As things stand we are up and running on all brands except Highnoon and Clubworld which will be back up in the next few hours. Anyone with a pending withdrawal will be paid as usual.

I will provide a further update as soon as I have one from the tech team, and once again I am very, very sorry for any inconvenience caused

Regards
Karolina

Hi again Karolina,

Well, I managed to get logged into Lucky Red and go to the cashier. It all seemed fine so I made my deposit.

Upon exiting the cashier, I get nothing but a blank white page. I have tried to log in repeatedly to no avail. Now I have money in there and no way to play.

So, obviously it is not only problems with High Noon and ClubWorld.

Sorry if I sound snippy, just frustrated.

Edit:
Just got in on about the tenth attempt............ now I am afraid to open any game for fear it will go blank again..................

Edit #2:

And that is exactly what it did........... blank and cannot get back in

 

[pobeda]

lucky red and all start still down. at lucky red page not found at the lobby and all stars cashier would not load

 

[cpdnd31]

OK Now I'm annoyed. I just deposited 50 took bonus. Playing spring break naughty nice -- was playing with feature guarantee well got down to 1.00 cant redeposit -went to live chat systems are down, exit game no feature guarantee chance. So I just blew deposit plus bonus -let me know when you are truly fixed before I waste more money. ANNOYED>

This was at club world which I thought was fixed.

 

[john39]

OK Now I'm annoyed. I just deposited 50 took bonus. Playing spring break naughty nice -- was playing with feature guarantee well got down to 1.00 cant redeposit -went to live chat systems are down, exit game no feature guarantee chance. So I just blew deposit plus bonus -let me know when you are truly fixed before I waste more money. ANNOYED>

This was at club world which I thought was fixed.

Just curious do you play the extra bet on this game or not? I seem to better with extra bet turned off

 

[cpdnd31]

No I do extra bet that's why I'm annoyed~

 

[john39]

No I do extra bet that's why I'm annoyed~

thanks I would be upset if it messed up my future guarantee as well

 

[chuchu59]

This is getting ridiculous. Its been nearly a full week and nothing is really in place. A minor blip is ok but for it to drag on for so long............

 

[john39]

I seem to get on fine now can see my withdraws processed, I am a happy camper

 

[clubworld]

HI Karolina,

Thank you for update. Can you look into one thing? At Aladins casino with new lobby there is no promotions tab or scrolling bar, is it me or is it suppose to be that way. I usually check promos before I deposit.

Thanks hun

Hi cpdnd31,

Unfortunately there are still some components missing as we had to change the casino lobby and the promotion button is not available right now. I understand this is frustrating however you can connect to a live chat and ask customer support so they will advise what promotion is available and redeem the code for you or will give you one.

For the time being this is best option I can advise till we manage to make it fully usable.

Kind Regards,
Karolina

 

[clubworld]

Hi again Karolina,

Well, I managed to get logged into Lucky Red and go to the cashier. It all seemed fine so I made my deposit.

Upon exiting the cashier, I get nothing but a blank white page. I have tried to log in repeatedly to no avail. Now I have money in there and no way to play.

So, obviously it is not only problems with High Noon and ClubWorld.

Sorry if I sound snippy, just frustrated.

Edit:
Just got in on about the tenth attempt............ now I am afraid to open any game for fear it will go blank again..................

Edit #2:

And that is exactly what it did........... blank and cannot get back in

Hi weesie,

I just checked and the LuckyRed is working fine for me now, games loading and no problem with cashier page.

I believe that it was temporary disconnection yesterday as the system was going back up and went down few times last night for a short time.

I also sent you PM.

Kind Regards,
Karolina

 

[chuchu59]

Club World, Lucky Red, All Star Slots haven't worked for a week, isn't working now and seemingly no date as to when it will work. As at 1 minute ago LOL.

 

[clubworld]

Club World, Lucky Red, All Star Slots haven't worked for a week, isn't working now and seemingly no date as to when it will work. As at 1 minute ago LOL.

Hi chuchu59,

I'm really sorry but in your case it will be due to your location (IP address). Origin of the IP address is blocked from accessing the casino client at the moment. IT team is still working on fixing this and few other outstanding bits.

I'm hoping that the system will be running smoothly for all of you shortly.

Once again sincere apology for anyone affected.

Kind Regards,
Karolina

 

[weesie]

Hi weesie,

I just checked and the LuckyRed is working fine for me now, games loading and no problem with cashier page.

I believe that it was temporary disconnection yesterday as the system was going back up and went down few times last night for a short time.

I also sent you PM.

Kind Regards,
Karolina

Thank you Karolina. I got your pm and I am in the casino testing it. If I have any further problems, I will let you know.

Thank you again,

weesie