WARNING Cleopatra Casino not paying, ignoring complaints

maxd

Head of Complaints (PABs), Senior Forum Moderator
Staff member
Joined
Jan 20, 2004
Location
Saltirelandia
We've had a few cases come through recently regarding Cleopatra Casino (cleopatracasino.com). For example:
I read the rules and I think I should get paid, the casino is avoiding me saying first that they don't even have that game then that its nothing to do with them, and so on, I have heaps of correspondence between us and they just lie, act like they don't understand and so on.
[been at the casino almost two years] on the 4 th January I won 1886.00 ... i made withdraw 1500 ... they confiscated [all] my money saying I had 2 acct, it was my daughter's [recently registered] acct, they verify all her ID and documents and paid her the money she won but didn't pay me.

The casino has not responded to any of the complaints we've submitted to them. Given the situation:

WARNING: Cleopatra Casino is locking accounts, confiscating player balances and ignoring player complaints. Players are strongly advised to avoid this casino.
 

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