Anyone know anything about city club casino? I recently decided to try playing there again since their are so few Playtech casinos that you can trust and I had a strage expereince. I wasn't eligiable for a welcome bonus, since I had deposited there once 3 years ago. But, I was suppose to receive a 10% Neteller bonu . I deposited $100 and waited for awhile for the bonus to show up- nothing. I contacted customer support (or non-support) through the on-line chat & asked her if she could credit the 10% neteller bonus which their terms state "everyone is eligible for". She said, sorry, but she wasn't "authorised" to do that! I couldn't believe it! A customer support person who couldn't do BASIC customer support? I didn't even ask her what she was "authorised" to do & never received the bonus. Not a huge deal, but just wondering what other experiences people have had with this casino. If they can't help on something as basic as their own bonus promotion, maybe it is yet another Playtech to cross off the list?