loganberry
Dormant account
- Joined
- Sep 20, 2004
- Location
- No more Heroes
Just opened an account at CentreBet then tried to deposit using a UK Debit Card.
On the deposit screen I noticed a 1% admin charge had been automatically added, but further down on the page it says that this charge won't be implemented for debit cards.
Strike 1: Wrong!
So onto online chat.
According to the guy I spoke to appparently the onus is on me and me alone to contact customer support and sort it out. He simply wasn't interested in trying to resolve anything. No apologies or anything...just...contact customer support.
Pardon?
Strike 2: Useless!
How could something so blatantly obvious have slipped through their net? And where did they get their online support staff...the local bus stop?
I can't be bothered putting up with shit like this anymore. I took it for long enough but not again. And no, I didn't contact their rep here...if one even exists. If they can't get it right at the beginning then I dread to think what will happen later on. I will not be playing there again and my feelings towards this casino are not of the fluffy bunny type.
Strike 3: What a load of cowboys!!!
On the deposit screen I noticed a 1% admin charge had been automatically added, but further down on the page it says that this charge won't be implemented for debit cards.
Strike 1: Wrong!
So onto online chat.
According to the guy I spoke to appparently the onus is on me and me alone to contact customer support and sort it out. He simply wasn't interested in trying to resolve anything. No apologies or anything...just...contact customer support.
Pardon?
Strike 2: Useless!
How could something so blatantly obvious have slipped through their net? And where did they get their online support staff...the local bus stop?
I can't be bothered putting up with shit like this anymore. I took it for long enough but not again. And no, I didn't contact their rep here...if one even exists. If they can't get it right at the beginning then I dread to think what will happen later on. I will not be playing there again and my feelings towards this casino are not of the fluffy bunny type.
Strike 3: What a load of cowboys!!!