- Joined
- May 31, 2016
- Location
- United Kingdom
Just had it confirmed by customer support in the chat having been a long term low-high rolling player for the past 4 years that they do not offer NDB on calculation of total deposits or wager but amount deposited vs withrdawals and net loss v profit. I only challenged this after thousands of wagering in the past 3 months and not one NDB offered after numerious enquires. I was told I'm over 1k up in past 90 days. Only had 3 cash NDB in past 4 years max was 50 euro on well over 50k wagers.
So when I suggested that's its cleary offered up as a concesseion for condolance he basically agreed! Now that for me is just pure poor customer service and marketing and I'm afraid not what I wanted to hear!!
Loyalty clearly gets you knowhere!!
So when I suggested that's its cleary offered up as a concesseion for condolance he basically agreed! Now that for me is just pure poor customer service and marketing and I'm afraid not what I wanted to hear!!
Loyalty clearly gets you knowhere!!