I was also cheated by Casinorewards just like the one who started this thread. Mabe 2 years ago they restricted my rewards account saying I did bonus abuse, that is I used too many bonuses. Well, it was their system who credited me the no deposit bonuses in form of loyality points, and they never mentioned I must deposit if I want to use them, the letters reporting these bonuses simply welcomed me to play. So it is interesting to refer to bonus abuse. If playing with many no deposit bonuses is not allowed, why did they credited it to my account without my request?
Anyway in spite of it I deposited many times since the reward account being restricted, and I always received the deposit bonuses to my casino bonus account. Last time I received 100 dollar bonus for that I made a 40 deposit, completed the wagerint requirements, and could cash out everything. When I deposited again after this at LuckyEmperor to get their 100 for 100 welcome bonus, the bonus was not credited for my account. I asked why? I was told because bonuses are given in form of reawrd points. Well, it is a lie, I received my last 4 bonuses right to my bonus account in the casino, so it is a lie. And of course as my reward account is restricted, I cannot cash in the points. So simply Casino Rewards cheated me, and they didn't credit me the bonus for that I made a deposit. And in their terms at LuckyEmperor they don't mention the welcome bonus is given in form of points. If I know it, of course I don't deposit. Anyway since my last redemption of reward points for bonuses was 2 years ago, since then I made 100 Euro + 90 dollar deposit, and turned over at least 6000 credits. And it was not enough for the support to remove the restriction. And they never tell exactly how much point I need to generate to release the ban. So 3 facts:
1. Casino rewards put a restriction for using to many no deposit bonuses in the past, that I didn't ask for, anyway.
2.By depositing 100 Euro and 90 dollar and turning over at least 6000 the ban is still on.
3.They refused to give me the 100 Euro welcome bonus at LuckyEmperor, that they guarantee in their terms.
They also told me, that I find ridiculous (it was Tommy in the livechat), that not only bonuses, but winnings also count to determine to ban the reward account or not. What???? So if I win too much in one casino, in the another I am not credited the welcome bonus. Nothing like this is mentioned in their terms, and it is a ridiculous practice. Luckily, last time I cashed out more than I deposited at LuckyEmperor, and in the future I will stay far away from this group.
In my opinion, CasinoRewards is a cheater, not honest at all. I think all this restriction of the reward account and reference to bonus abuse is just an arbitrary decision lacking any base to keep players away who win too much.
Anyway in spite of it I deposited many times since the reward account being restricted, and I always received the deposit bonuses to my casino bonus account. Last time I received 100 dollar bonus for that I made a 40 deposit, completed the wagerint requirements, and could cash out everything. When I deposited again after this at LuckyEmperor to get their 100 for 100 welcome bonus, the bonus was not credited for my account. I asked why? I was told because bonuses are given in form of reawrd points. Well, it is a lie, I received my last 4 bonuses right to my bonus account in the casino, so it is a lie. And of course as my reward account is restricted, I cannot cash in the points. So simply Casino Rewards cheated me, and they didn't credit me the bonus for that I made a deposit. And in their terms at LuckyEmperor they don't mention the welcome bonus is given in form of points. If I know it, of course I don't deposit. Anyway since my last redemption of reward points for bonuses was 2 years ago, since then I made 100 Euro + 90 dollar deposit, and turned over at least 6000 credits. And it was not enough for the support to remove the restriction. And they never tell exactly how much point I need to generate to release the ban. So 3 facts:
1. Casino rewards put a restriction for using to many no deposit bonuses in the past, that I didn't ask for, anyway.
2.By depositing 100 Euro and 90 dollar and turning over at least 6000 the ban is still on.
3.They refused to give me the 100 Euro welcome bonus at LuckyEmperor, that they guarantee in their terms.
They also told me, that I find ridiculous (it was Tommy in the livechat), that not only bonuses, but winnings also count to determine to ban the reward account or not. What???? So if I win too much in one casino, in the another I am not credited the welcome bonus. Nothing like this is mentioned in their terms, and it is a ridiculous practice. Luckily, last time I cashed out more than I deposited at LuckyEmperor, and in the future I will stay far away from this group.
In my opinion, CasinoRewards is a cheater, not honest at all. I think all this restriction of the reward account and reference to bonus abuse is just an arbitrary decision lacking any base to keep players away who win too much.
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