CasinoLuck and NextCasino are changing platform

[brianmon]

Im an LTL (long time lurker)

But i have just got to reply to this thread.

So i see lots of promises and talk of not being like other AG casino.
But be honest. You "Lucky" are now just another AG casino with slightly differing bonus rules.

Yes they "other AG casino's" have ridiculous terms when it comes to bonuses. BUT so do you!

At AG casino's the bonus is made impossible to beat by the use of a 35x bonus amount played on games that only contribute 50% towards wagering.
That counts for 90% of their slots.
The slots that contribute 100% are PlaynGo slots that are the 94.1% RTP slots instead of the 96% that are seen at shall we say much more "Decent" casino's, So if you play these slots with bonus then you are even more unlikely to beat the bonus.
The game portfolio is very limited and some games are unavailable even though they are advertised and seen in the lobby.
AG have added very few titles to their portfolio this year and i doubt they will add many next year. I doubt they will have the customers or money to do so on account of having silly bonus terms and an already limited amount of games for the customer to play.

You on the other hand "Luck" use just as bad a formula to stop people beating the bonus on exactly the same platform as all the other AG casino's.
Yes all slots are 100% towards play through, But there is a 50x wagering slapped on instead of 35x
You offer the same 94.1% PlaynGo games and the amount of games across the platform in general are very limited and always will be..

This thread is full of "Slight Of Hand" tactics and sounds desperate under cover.

Did "Luck" change to make things better for the customer ?
Did they hell!
Did they do it to save money ?
For sure.

The problem for any casino that joins AG is that they are going to have to lie to their customers in order to keep them.
Lies like "we will have far more games to offer than before"."Its a better software""The bonuses will be better than other AG casino's". Blah Blah.

Personally i do not see why anyone would play at these sites, The platform is awful and so are the bonus terms.

Good luck peoples. Dont be fooled.

I've just checked some of the PnG slots at CasinoLuck, and you are indeed correct, all the ones I checked were RTP 94.xx% as opposed to the normal 96.xx%
What else is set at a lower RTP?
I just assumed everything would be the same as on EM

CasinoLuck



VideoSlots


It looks like Lea's hard-sell did me a favour

 

[brianmon]

It is entirely possible that this agent was a new employee and did not receive proper training? The up sell reminds me of what I used to get when I played at Go Wild casino.

Well They'd had enough training to (supposedly) override the system to give me their 'personal' bonus.

It's more likely they're an agent working for the platform, rather than for CasinoLuck. Because I wouldn't be surprised if that's the way Karamba and their other dodgy sites, do business

 

[Jono777]

I'm hoping all this is just "teething problems" and the Casino Luck I know and love is back up running on all cylinders very soon.

One of my top 3 go to (at least) where I was totally relaxed when playing, knowing I was in safe hands etc.

Pains me to read some of these posts.

As for the achievements thing, not too happy about that, spent a VERY long time unlocking those across several games not to mention the £££'s involved.

I respect and know we are in safe hands with Eric at the helm but these issues need sorting sooner rather than later before any 'permanent damage' is done to this brand after all their hard work in obtaining a credible and trustworthy status.

My wife too got the 'hard sell' and also misinformed by CS, that IMO is where the work needs to start first

 

[mina1929]

Do we have to verify our accounts again as it shows that I am a new member at Casino Luck ?

 

[theapple]

It is entirely possible that this agent was a new employee and did not receive proper training? The up sell reminds me of what I used to get when I played at Go Wild casino.

but what training did he have then? Bonus queries are pretty much number one everywhere and apparently they forgot to tell that to their newbie employer?

Its like saying newbie astronaut was surprised to find out gravity in space is a bit off, after he was sent to space station

 

[nojoke]

I dont get it.

Why are people asking about the "Achievements" ?

There are very few MG games on the AG platform.
The only MG game that they offer that has the "Bonus Achievements" is TS11.
There is no IR or FROL.

They have switched to a cheaper platform that has very few games. Your "achievements" are gone, Zip, Bye Bye.

Yes they have given the player RR, But only because it will make the casino lots of money, Its not for the benefit of the customer lol.

Sling this lot in the bin with Nektan and Cassava, For at least one good reason, They are all rubbish.

 

[Jono777]

Nothing like a nice bit of positivity to brighten up a lazy Sunday afternoon!

They have the 'old' Rhino which can only be a good thing as this new desktop version has me running for the hills!

 

[Krrk]

CasinoLuck seems to have all but TFROL of achievement slots.
TFROL missing + lost achievements + 50x bonus wagering is bad.
Bad bad bad.
Very, very bad.

 

[Nicola]

Managed to unlock all bonus achievements and get gold status again in 1689 spins this afternoon on Immortal Romance (at 30p on quickspin) - only lost £2.66 as well

Life is all good again at CasinoLuck :notworthy

 

[nojoke]

I dont get it.

Why are people asking about the "Achievements" ?

There are very few MG games on the AG platform.
The only MG game that they offer that has the "Bonus Achievements" is TS11.
There is no IR or FROL.

They have switched to a cheaper platform that has very few games. Your "achievements" are gone, Zip, Bye Bye.

Yes they have given the player RR, But only because it will make the casino lots of money, Its not for the benefit of the customer lol.

Sling this lot in the bin with Nektan and Cassava, For at least one good reason, They are all rubbish.

Ahh , just found more games in the "Featured" section. My mistake.
Not listed in the "Video Slots" section though.

Why do they do that ?

 

[Harry_BKK]

Been quite a supporter of Next/CL as you all know but looking at the revamped CL site made my stomach churn. In my view this is one of the worst downgrades I have seen being touted as an upgrade.

Love their tag line though: "CasinoLuck is committed to "CARE" - Customers Are Really Everything."

Sorry to say this Eric (if you are reading this), but I have removed you from my "highly recommended" list for now and I think you should lose at least 2 points from your CM rating until you are back to the high standard you were before the platform switch. Below are just a few of the reasons after browsing on the site for a few minutes.

Site Screenshot


--> website looks absolutely amateurish, my 7 year old could probably do a better job.
- try to see the "promotions tab"
- only "search" function, no sorting tabs, e.g. providers, a-z etc.
- in total appr. 300 games only, down from appr. 1,000
- no geo-location control (I can see Raging Rhino which is not allowed in my region, hence I am sure it shows me all games they have listed)
- large part of games is marked as "NEW" including Playboy, Gemix, DoA and even Thunderstruck 1, but not Thunderstruck II !!!!
- no Live Casino
- Jungle Spirit and Hansel and Gretel are "CLASSIC" slots
- touting big winners ONLY in the "Winners" window on the right
- PENDING PERIODS on withdrawals - up to 3 business days for e-wallets!!! are you for real?



--> 50% Reload Bonuses
- WR 50x bonus instead of 39X (13x D+B = 39x B)
- Monthly Reload down from $200 to $150

All of CasinoLuck's bonuses and winnings may only be cashed out after you have made at least one approved deposit and you have wagered at least 50 times (unless stated otherwise) of each bonus received – for example you must wager $500 before cashing out if you have received a bonus of $10.

--> VERY IMPORTANT: they do have now an "Exclusive club" - even that spelling they didn't get right!
- try to find the tab in the image
- Gold VIP, Platinum VIP, Premium VIP, Prestige VIP - WTF, how much VIP can one be??
- $100 Bonus if you make it to Prestige VIP, the highest level - I am sure millions will flock now to CL trying to achieve that level as the reward is just mind blowing...NOT

--> But they do offer now SCRATCHCARDS
- eyeing for the "Granny" market eh?

 

[CasinoLuck_Eric]

Hi Harry,

Thanks for your feedback. It is appreciated.

There is, of course, no 3 day pending of withdrawals. We process every day, as before. Depending on what time of the day you request a withdrawal you will have it in within a few hours up to a day. I requested the FAQ page to be edited to reflect that some time ago. It hasnt happened yet. Live casino exists but is currently only visible when logged in. It's a bug that is being adressed. Same with some other visual things like the sub-menu being hard to read (too high transperancy in the background) and alike. Personally, I prefer the new site. Bar some bugs, it's more stable, responsive, better mobile and quite a bit faster. It's still being improved in many areas though. It's certainly different and wont appeal to everyone. I respect your opinion.

Some non-new games show in "new" as we have just added them to the site and the system tagged them as such. We have already added more games (the missing ones from our most played games historically first) and will continue to do so. The geo of games should work when logged in. I'll double check though and we will try to get it to work when not logged in as well. Our bonus WR has been 50 since some time ago.

 

[Harry_BKK]

Hi Harry,

Thanks for your feedback. It is appreciated.

There is, of course, no 3 day pending of withdrawals. We process every day, as before. Depending on what time of the day you request a withdrawal you will have it in within a few hours up to a day. I requested the FAQ page to be edited to reflect that some time ago. It hasnt happened yet. Live casino exists but is currently only visible when logged in. It's a bug that is being adressed. Same with some other visual things like the sub-menu being hard to read (too high transperancy in the background) and alike. Personally, I prefer the new site. Bar some bugs, it's more stable, responsive, better mobile and quite a bit faster. It's still being improved in many areas though. It's certainly different and wont appeal to everyone. I respect your opinion.

Some non-new games show in "new" as we have just added them to the site and the system tagged them as such. We have already added more games (the missing ones from our most played games historically first) and will continue to do so. The geo of games should work when logged in. I'll double check though and we will try to get it to work when not logged in as well. Our bonus WR has been 50 since some time ago.

Hi Eric, thanks for your prompt and honest reply.

Since I am not allowed to log-in anymore at CL I took a look at the site as an unregistered player would when searching for a new casino, hence my comments are based on those findings. Considering that I would give the revamped site a 4-5/10 maximum. The score would be maybe higher after logging in.

Don't know when you changed from 39x B to 50x B WR but that is a very negative change for players. Would only accept it if I could withdraw early if bonus funds were not touched.

As for the pending periods, there must be some reason why they are in the FAQ, whether it was intentional or not. If they are not supposed to be there then that is super-sloppy proofreading by your team.

All the best Eric

 

[Dinahnana]

Hi Eric I just logged into Casinoluck for a nose around the new platform and it looks good. I just have one beef. My loyalty status has me as a new member so does everybody start from scratch again? If so that sucks as I have been with Casinoluck for a couple of years or more now and I am regulated to a new member. Can you clarify this for me? It kind of sucks having all past achievements wiped out and have to start from scratch again on Immortal Romance, Thunderstruck II, The Finer Reels of Life, Playboy, Jurrassic park and others and been bumped down to a new member vip level is just a kick in the teeth. Just saying.

Also can you let us know if our accounts were fully verified before moving over do we need to get verified again?.

 

[incrediblestuff]

I can see why you came across a bit harsh there Harry

I did log in and found the site pretty good, but i also saw a few bugs and errors, which i personally shrugged off as teething problems.
I did make my first deposit on the new site, but just a tiny one, as indeed i also saw i was back to newbie, and didn't find a new welcome bonus or reload offer as booby prize
I am sure when i would have gone in chat or contacted you there would be something possible, but i do hope you will approach loyal players that moved along to the new platform, some extra incentive once the bugs are sorted:

One thing i would love to see (perhaps it's now already present, if so please ignore) is a search by provider function, or a few filters to sort games properly ( what Harry noted also is happening when logged in, i.e. the categories don't all seem to be working as should yet)

Other than that i would say good job, it does look like there will be some improvements I also noticed the site's responsiveness improved yet again, which was at least very noticeable on my slightly dated mobile!
These games from the platform-provider are new to me, so that's possibly another plus-point.

Cheers

 

[brianmon]

These games from the platform-provider are new to me, so that's possibly another plus-point.

You might want to check the RTP of those games before you play them. The ones I checked are in the 93%-94% range. Along with the Play&Go games which are set at their 'secondary' setting of 94.xx% rather than the 96.xx% you'll probably be used to.

Probably something which CasinoLuuck has inherited from the platform provider, rather than something they've requested.
But that extra 2% can make a difference especially when wagering a bonus

 

[incrediblestuff]

You might want to check the RTP of those games before you play them. The ones I checked are in the 93%-94% range. Along with the Play&Go games which are set at their 'secondary' setting of 94.xx% rather than the 96.xx% you'll probably be used to.

Probably something which CasinoLuuck has inherited from the platform provider, rather than something they've requested.
But that extra 2% can make a difference especially when wagering a bonus

Yes, i definitely added the word 'possible' with that and other things in mind
I honestly don't really pay attention to the percentages unless i get to a point in a certain Casino, where i sense they are lower, through repeated play/ bad sessions... But normally, as long as it's 92% and up, i feel like i am getting a fair game - anything lower and i may as well go to the local arcades...

But generally, it's a good point to note

 

[Harry_BKK]

One more thing Eric. just checked out your new landing page and had to learn that you have daily surprise bonuses and live tournaments! In 2 years of being active at CL/Next I have never experienced any of that unless those 2 things were meant for a selected few only.

Further, when I click on the link to the UK Gambling Commission I am led to the fee calculator page. When I search for CasinoLuck I still find you under Everymatrix although on your website it states now AG Communications.

When I call up the MGA Malta site it leads me to the Aspire page which does not show CasinoLuck to be on their license.

I found more mistakes but won't list them here as it is not my job to highlight these to you as that should be done properly by your team.

I understand there are teething problems when moving to a new platform but the mistakes I listed in this and last posts are just super sloppy and on top misleading potential new players. It is certainly far off the high standard we have seen at Casino Luck in the past, in my view though very much the low standard of AG/Aspire and it would be sad to see CL/Next going down the same path.

 

[Nicola]

The Fee Calculator happens when you have previously visited the UKGC website and you have a cookie stored. A known bug which is affecting every casino when you click the licence link.

Both the MGA and UKGC license database runs with a significant public delay. It's not the casino's fault that the information showing is not correct

 

[Dinahnana]

Had a bash at the new platform last night and I gotta say the experience was terrible. Games were very laggy lots of game errors and disconnects. And the cherry on top the search bar for slots didn't work. I also really don't like those new proprietary slots they go from 0.25p ti 1.25 with no in between. I tried Fruity Friends and I could only play it at either 0.25p or 1.25 no in between bets which is absolute stupidity in my opinion. This has got to be the first time I was glad to go bust on a deposit.

Today I got a reward of free spins in Astro Dice which is another of the new games I didn't like it but at least the search bar was working so I could find it and it ran smoothly. I will deposit in the future because I do like Casino Luck and Next Casino but I would have thought that more testing would have been done before they switched to the new platform. Playing at a casino ought to be fun but in this case it was a chore and frustrating as hell with all the errors.

Anyway on a brighter note I am sure it will get better once all of the bugs have been worked out.

 

[mina1929]

Hi Eric I just logged into Casinoluck for a nose around the new platform and it looks good. I just have one beef. My loyalty status has me as a new member so does everybody start from scratch again? If so that sucks as I have been with Casinoluck for a couple of years or more now and I am regulated to a new member. Can you clarify this for me? It kind of sucks having all past achievements wiped out and have to start from scratch again on Immortal Romance, Thunderstruck II, The Finer Reels of Life, Playboy, Jurrassic park and others and been bumped down to a new member vip level is just a kick in the teeth. Just saying.

Also can you let us know if our accounts were fully verified before moving over do we need to get verified again?.

I was also wondering about the same questions about the verification etc as I am also fully verified. Did you get an answer on that one please ?

 

[ternur]

There is, of course, no 3 day pending of withdrawals. We process every day, as before. Depending on what time of the day you request a withdrawal you will have it in within a few hours up to a day. I requested the FAQ page to be edited to reflect that some time ago. It hasnt happened yet. [...]

I took a test drive at the new site and and made a withdrawal yesterday.

The current FAQ states that webwallet withdrawals are reversible for 24 hrs and then paid within the next 24 hrs. You say CL processes withdrawals every day as before.

My withdrawal has not been paid and has been pending over 24 hrs. And it is still reversible. Certainly it was not processed like Eric claims.

Not a happy camper. I don't care if it takes the time stated in the FAQ. I do care if the casino rep is saying something in public and the casino is acting contrary to that fact.

 

[CasinoLuck_Eric]

Hi mina1929,

Yes, the documents have been extracted from the old platform and sent to the new operator. If you were verified before you will not have to go through that process again.

I was also wondering about the same questions about the verification etc as I am also fully verified. Did you get an answer on that one please ?

 

[CasinoLuck_Eric]

Hi ternur,

Then there must be something else holding it up. Please PM me your username and I will investigate.

I took a test drive at the new site and and made a withdrawal yesterday.

The current FAQ states that webwallet withdrawals are reversible for 24 hrs and then paid within the next 24 hrs. You say CL processes withdrawals every day as before.

My withdrawal has not been paid and has been pending over 24 hrs. And it is still reversible. Certainly it was not processed like Eric claims.

Not a happy camper. I don't care if it takes the time stated in the FAQ. I do care if the casino rep is saying something in public and the casino is acting contrary to that fact.

 

[brianmon]

Hi mina1929,

Yes, the documents have been extracted from the old platform and sent to the new operator. If you were verified before you will not have to go through that process again.

I decided to give it a go last night, and whe I tried to deposit I got this



after the performance of CS last time, I just left it, logged out and deposited elsewhere.

Then today I received an email, even though I hadn't actually contacted anyone, asking me to verify my account




Dear Brian,

We thank you for contacting us at Casino Luck.

In reference to verifying your account, I am writing to inform you that in order to finalise the process, we require you to send the following documentation:


Ø A copy of the credit/debit card ****8533,****8123,****9123 (which was used when depositing)

Ø A copy of your Photo Identification (ID card, Passport or Driving License)

Kindly note that, for security purposes, we only need to see the last 4 digits of the card number. We advise you to please cover the full number of the card only. Your full name, expiry date and last 4 digits of the card must be clearly visible.

Should you have any further questions Brian,please do not hesitate to contact us by coming to LIVE CHAT, where we are available from 7AM to 12AM (GMT) 7 days a week.

For your convenient, you can now login to your account via mobile and upload your documentation via the Document Upload section located in ‘My Account’ -> ‘account details’.

To directly access the Document Upload area from mobile only, please click here.



I have uploaded the requested scans, a few hours ago. But I'm still getting the same error, when trying to deposit tonight

 

[ternur]

I took a test drive at the new site and and made a withdrawal yesterday.

The current FAQ states that webwallet withdrawals are reversible for 24 hrs and then paid within the next 24 hrs. You say CL processes withdrawals every day as before.

My withdrawal has not been paid and has been pending over 24 hrs. And it is still reversible. Certainly it was not processed like Eric claims.

Not a happy camper. I don't care if it takes the time stated in the FAQ. I do care if the casino rep is saying something in public and the casino is acting contrary to that fact.

Update: My withdrawal was reversible about 41 hrs and processed rather swiftly after that. Not sure what the reason for the delay was, but this indicates to me the platform change either did not go as smoothly as it should have -- or the change was more comprehensive than just a tech platform change.

 

[mina1929]

I took the 50% reload at Casino luck made wagering quickly. The games run smoothly, I do like the new look.

Cashed out $200 to Neteller I hope its payed as quick as it used to.

Can we have Adventure Palace back again please, its one of my favourites

 

[brianmon]

Managed to unlock all bonus achievements and get gold status again in 1689 spins this afternoon on Immortal Romance (at 30p on quickspin) - only lost £2.66 as well

Life is all good again at CasinoLuck :notworthy

I gave up after getting only one bonus in 450 spins, and losing £50.

 

[Nicola]

I gave up after getting only one bonus in 450 spins, and losing £50.

I remember the days when you unlock all bonuses within 1000 spins. Some sessions these days I go 1500 spins without a single bonus!

Urgh, this game seriously bothers me!

 

[Jono777]

Well I tried to unlock my IR bonus choices yesterday.

Work this one out lol....

5 FS on 'Dazzle Me' and with the funds accumulated thereafter I hit 3 (crap) bonus rounds.

Went to work, carried on after tea

£50 Balance, *BOOM* busted with no bonuses.

Re-deposited and took the monthly reload (started with £37.50) played down to £15 no bonuses.

Went to DoA, built back up to £40ish, returned to IR, *BUST*, again NO bonuses.

Still can't pick my fave (only bloody Troy, not like I'm after Sarah )

Guess that 4 - Reel WD I hit last month is still in the "Universal Casino Memory RTP distribution" circuits

Ending on a positive, apart from the odd laggy spin (say 1 in 20) the session was actually problem free and lasted a good 3 hours!

 

[mina1929]

Its been nearly 24 hours since my withdraw, it never used to take that long to my Neteller account

 

[Jono777]

Its been nearly 24 hours since my withdraw, it never used to take that long to my Neteller account

Usually around the 12 - 13 hour mark for all of my previous Casino Luck, Next, Wild Slots withdrawals.

Hopefully just a temporary issue whilst the changeover is 'ironed out'

Well done on a cash out and hope you get it soon Mina

 

[mina1929]

Usually around the 12 - 13 hour mark for all of my previous Casino Luck, Next, Wild Slots withdrawals.

Hopefully just a temporary issue whilst the changeover is 'ironed out'

Well done on a cash out and hope you get it soon Mina

Just woke up and money is in my Neteller account, I never doubted Casinoluck its only that it took longer than usual

I like playing there while they let Aussies play. It's a nice layout

 

[tweeksta]

i have merged to new platform and i am now downgraded to nuthin.... a newbie member with no history.... no nuthin...

SooOoo....

Does this mean that i am entitled to claim the welcome bonus of 100% & 150 free spins on deposit of 20+ or is this bonus ONLY for NEW players that sign up AFTER the platform change

 

[Jono777]

i have merged to new platform and i am now downgraded to nuthin.... a newbie member with no history.... no nuthin...

SooOoo....

Does this mean that i am entitled to claim the welcome bonus of 100% & 150 free spins on deposit of 20+ or is this bonus ONLY for NEW players that sign up AFTER the platform change

Afraid not.

However there are more regular offers for existing members (those registered before migration) - Me n wife had a few 50%'s sent our way and a few ND FS. Support are always worth giving a quick visit to here and there as they can occasionally offer "on the spot" deposit bonuses.

 

[colinsunderland]

What an absolute pile of shite Next Casino's support is. I asked her to link me to the term she was quoting in the bonus rules (as I had read them twice and couldn't see it) and her response was to stop replying. First and last deposit here.

[Linda] Hello Colin, my name is Linda, how may we assist you today?

[Colin] hiya

[Colin] I just made my first deposit but the 125% bonus hasn't been added

[Linda] May I ask for your username please?

[Colin] xxx

[Linda] I have now added the welcome bonus

[Linda] the free spins will be credited within 24 hours as well

[Colin] thank you, will the scruffy duck 50 spins be added too?

[Linda] im afraid you can only have one bonus per deposit

[Colin] the email didn't state anything about that? In fact it contained both offers

[Colin] Old / Expired Link

[Linda] you are going to need to make another deposit for these free spins I'm afraid

[Linda] the welcome bonus and welcome free spins are credited to your first deposit

[Colin] no i'm not, the email is quite clear, 125% first deposit bonus, 150 free spins on steamtower 1st deposit bonus, then 50 free spins on scruffy duck if I deposit over £25

[Colin] I linked you to the email, can you show where I have misread it please?

[Linda] im afraid we only allow one bonus per deposits as stated in our terms

[Colin] then you need to state that in your email, a link to the term you are using please?

[Colin] hello?

[Colin] if it takes you this long to find a term you are relying on, then I don't think its reasonable for a customer to be able to see it very easily

[Colin] have you fell asleep as its been 15 minutes since you replied

[Colin] so what is this, because you don't like the question you just stop replying, great support!

[Colin] and now its been half an hour, forget it

And the email I got, even if it is in a hidden term, then the email shouldn't lump them together and should say you cant claim both offers at the same time rather than implying you can.

 

[BlaCGaming]

What an absolute pile of shite Next Casino's support is. I asked her to link me to the term she was quoting in the bonus rules (as I had read them twice and couldn't see it) and her response was to stop replying. First and last deposit here.



And the email I got, even if it is in a hidden term, then the email shouldn't lump them together and should say you cant claim both offers at the same time rather than implying you can.

View attachment 78418

Have to agree, the live chat support is plain awful. I´d check tomorrow though, the spins could have still been added, if not, try to hit up Eric I guess, since the email clearly doesn´t state you can´t claim both.

 

[spintee]

What an absolute pile of shite Next Casino's support is. I asked her to link me to the term she was quoting in the bonus rules (as I had read them twice and couldn't see it) and her response was to stop replying. First and last deposit here.

I just took a buchers at the terms and seen that only one bonus can be taken at a time, NOT cobined, So they may of just added it. Either way why send in the same email??

So no 1st depo bonus?? Even thou we are being treated as new players with all achievements reset etc??

I just took some time to read the thread and I think they deserve a chance. I can understand peoples annoyment on this but do not forget the stick they got when on the EM platform

Whats the min depo for bonus as recived an email with 100 free spins for depo and no mention of min depo. and terms state this in small print
Winnings won with spins that were received upon deposit, must be wagered x25 25x

I give them the benifit of the doubt and give them a go as thats the least we can do after we was the ones that moan about EM platform

For what its worth I have signed up to a few on the new platform and been paid without hasstle, this was long time ago on the scratch card sites

 

[theapple]

I just took a buchers at the terms and seen that only one bonus can be taken at a time, NOT cobined, So they may of just added it. Either way why send in the same email??

So no 1st depo bonus?? Even thou we are being treated as new players with all achievements reset etc??

I just took some time to read the thread and I think they deserve a chance. I can understand peoples annoyment on this but do not forget the stick they got when on the EM platform

Whats the min depo for bonus as recived an email with 100 free spins for depo and no mention of min depo. and terms state this in small print
Winnings won with spins that were received upon deposit, must be wagered x25 25x

I give them the benifit of the doubt and give them a go as thats the least we can do after we was the ones that moan about EM platform

For what its worth I have signed up to a few on the new platform and been paid without hasstle, this was long time ago on the scratch card sites

min deposit was a tenner, i know because i got mine with that much its pretty much same offer karamba sends quite often and that one is almost always 10 min too.

althro Casinoluck site kinda stopped working for me, cant access it for last hour or so because its stuck on loading (casinoluck icon in the middle of the page and thats it) :/ i even tried it with 2 different browsers and on my table too but its always stuck on loading screen. not cool

edit: yeah Casino luck site is definitely down. rip

 

[spintee]

min deposit was a tenner, i know because i got mine with that much its pretty much same offer karamba sends quite often and that one is almost always 10 min too.

althro Casinoluck site kinda stopped working for me, cant access it for last hour or so because its stuck on loading (casinoluck icon in the middle of the page and thats it) :/ i even tried it with 2 different browsers and on my table too but its always stuck on loading screen. not cool

edit: yeah Casino luck site is definitely down. rip

Yes sites down for me???

Hope I get some extra free spins as not a first good impression, Was in a middle of a game and was not spinning right so thought I close and open again but like you said its stuck on loading. I know they say that it would of made no diffrense to the outcome but I differ to beg. Besides no matter what the outcome if diffrent or not it still does not mask the fact my games have been interrupted and 1st depo as well

 

[theapple]

Yes sites down for me???

Hope I get some extra free spins as not a first good impression, Was in a middle of a game and was not spinning right so thought I close and open again but like you said its stuck on loading. I know they say that it would of made no diffrense to the outcome but I differ to beg. Besides no matter what the outcome if diffrent or not it still does not mask the fact my games have been interrupted and 1st depo as well

no idea really havent played there since they changed platforms, but this really is offer you cant refuse so thought id give it a shot got my tenner to $105 and then site died. think im just gonna play all that balance on 9c spins on bdba when it comes back

i agree how it would be nice if they would state whats min depo to get free spins though.

 

[spintee]

no idea really havent played there since they changed platforms, but this really is offer you cant refuse so thought id give it a shot got my tenner to $105 and then site died. think im just gonna play all that balance on 9c spins on bdba when it comes back

i agree how it would be nice if they would state whats min depo to get free spins though.

Yes for £10 its well worth a test. I took my 100 free spins on gonzo and won like £10 hehe

I stated I would give them a go and already feked up whiten in hour lol. maybe thats just my luck but I have a few quid left and will just go for broke

 

[Jono777]

CL sent me an offer, great I thought

Not so , Minimum £40 to qualify. Shamed to admit, I'll never be able to do deposits that size

 

[spintee]

CL sent me an offer, great I thought

Not so , Minimum £40 to qualify. Shamed to admit, I'll never be able to do deposits that size

Live chat told me min £10 depo for a bonus ?? Unless you have some sort of special offer? Not so special it cost 40 bars to receive it lol


I can dpeo way more in a day but for a low roller like ourselfs than 40 in one shot is alot when you are tied in, I always use free spins first now days so no headache so most of my deposits are auto tied in. Not many sites where you can save them bonus or spins untill a bust as normally run into trouble such as got to use the spins before withdraw or your bonus abusing.

So I do not mind using the spins etc up first as not a big depo but 40 tied up is abit steep in my hands. Ok for them heavy 50 squid a spin people

 

[Jd666]

Yes for £10 its well worth a test. I took my 100 free spins on gonzo and won like £10 hehe

I stated I would give them a go and already feked up whiten in hour lol. maybe thats just my luck but I have a few quid left and will just go for broke

Exactly the same as me haha.

Gonzo seems terrible now

 

[spintee]

you can not even play MG games with a bonus? every time you click on a MG game it takes you to the bonus rules?

Nowhere does it state any MG games excludded

 

[spintee]

coincidence or what ??

only accepted the new casino lucks terms and cons today and made a small deposit than look what just pops up in my inbox


Affilate ID should you wish to let us know who they are /UK/DJ_100FS/?afi=18072&ar=FFF_UK&mmi=42521&par=[par]

 

[theapple]

not sure what happened but since site came back all, but i mean all slots were super dead for me :/

i know its just tinfoil hat moment but i had like $300 left to wager, with $120 balance. i busted when i still had over 100$ wagering left, playing 20-30 cents spins

not sure what version of BoD they have but its by far deadliest of them all but then again all slots i tried were dead so theres that. For first 140 spins on scruffy duck my biggest hit was 4,4x.

Slotstracker really comes in handy now, what surprised me the most is Poltava, for a slot that has no real big hit potential it has unreal amount of dead spins.

all in all it was very enjoyable session til the site died, then it was like complete opposite but it serves me right for not playing it all on 9c bdba spins, and highrolling at 20-30 cents instead !

 

[theapple]

Ok so many things that should be changed for casinoluck to be as good as it was, imo.

Today i got 25 free games becaue i reached bronze level. it says its free games on mystery game. and thats it. nothing happens when i login, so i guess im supposed to open slots one at a time to discover my game

bonus terms on their site, and bonus terms that are attached to their newest promo mails are like complete opposite of each other. One has almost no restricted games (old casinoluck bonus terms) while one that you get via email promo leads you to

You do not have permission to view link Log in or register now.

which is like the worst wagering structure ive seen in my life.

all netent, and pretty much all other good games contribute 50% only ? It also makes no sense whatsoever, they have Titans of the Sun - Hyperion there but not the other one which is pretty much same game?

not to mention its very shady to say your bonus is 25x or 50x or whatever and then have most games contribute 50%. Still not sure which bonus terms are in use right now but casinoluck site now states "Winnings received through the use of the free bonus (no deposit) or free spins are considered as bonus, and as such must be wagered 50 times before withdrawal may be made. " so if its combination of the two... yeah definitely not going to play there again til stuff gets sorted out. they can even keep my 25 free, mystery spins.

 

[BlaCGaming]

That´s pretty much what everyone was complaining when the change was first announced. We were told its a good thing, owners stay the same and nothing changes for the worse, only better (which seems true to more games).

But the main thing that shouldn´t have changed, why we feared this change so much, are the terms. Changing them for the worse is what makes me want to close my account.

Things were fine before, some people like to ruin it for a little bit of extra cash flow.