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CasinoEuro rep introduction

Discussion in 'Introduce yourself! (New Members)' started by Betsson-Group, Jun 3, 2016.

    Jun 3, 2016
  1. Betsson-Group

    Betsson-Group Accredited Casino Representative

    Occupation:
    Betsson Group
    Location:
    Malta
    Hi all,

    I’d like to introduce Alex from CasinoEuro. Alex works as an Casino Manager with us, and would like to participate in the forum and interact with you all.

    I will still be available for any questions, requests and complaints you might have. So do not hesitate to contact any of us when needed :)

    Best Regards,
    Halvor
    Betsson Group
     
    10 people like this.
  2. Jun 3, 2016
  3. Tirilej

    Tirilej Still a Lady CAG

    Occupation:
    Breathing
    Location:
    Sweden
    So where is he? I've been waiting for him to show up again:eek2:

    Don't worry Alex, I can't bite from here, and I don't play there:D
     
  4. Jun 3, 2016
  5. Betsson-Group

    Betsson-Group Accredited Casino Representative

    Occupation:
    Betsson Group
    Location:
    Malta
    Alex is not in the office now, but he will pop by to say hello as soon as he got the chance :)

    Best regards,
    Halvor
    Betsson Group
     
    1 person likes this.
  6. Jun 3, 2016
  7. MrSilver

    MrSilver Experienced Member webby MM

    Occupation:
    Writer, Blogger, Video reviewer, Casino critique a
    Location:
    Dans un Casino près de chez vous...
    Thanks Halvor! and welcome to the forum Alex! :)
     
  8. Jun 3, 2016
  9. wamphyri

    wamphyri Newbie member

    Occupation:
    Director
    Location:
    UK
    Hi Alex/Halvor

    Is there any specific reason why your Casino Euro welcome offer is not available to UK customers?

    It is advertised in £ on the front page splash but the T&C states - "The Offer is not available to customers residing in Russia, Bulgaria, Ukraine, Turkey, UK, Argentina etc......."
     
  10. Jun 6, 2016
  11. CasinoEuro-Alex

    CasinoEuro-Alex Dormant account

    Occupation:
    Casino Manager
    Location:
    Malta
    Hi all (and thanks for the introduction Halvor),

    As mentioned, if anything feel free to pop me a message and I´ll look into it.

    Feels great to be back here again :)
     
    1 person likes this.
  12. Jun 6, 2016
  13. CasinoEuro-Alex

    CasinoEuro-Alex Dormant account

    Occupation:
    Casino Manager
    Location:
    Malta
    Hi,

    The bonus advertised in Pounds is specifically for UK customers, so there´s been a glitch somewhere. I think you ended up on the "English international" promotions page.

    This is the promotion page for the UK specific welcome bonus:
    You must register/login in order to see the link.

    Where you can find the following term:
    Only customers residing in the United Kingdom are entitled to this offer.

    If you have any issues activating your bonus, just let me know and I´ll help you out.

    Thanks,
    Alex
     
  14. Jun 6, 2016
  15. wamphyri

    wamphyri Newbie member

    Occupation:
    Director
    Location:
    UK
    OK clicked on that link, works OK & advertises a £100/100% bonus. Clicked on the create account link which then throws up a 505 internal server error page. Then when I click on back a page it takes me to a registration page offering a £150 deposit.

    Sorry but this does not really fill me with confidence enough to sign up.
     
  16. Jun 10, 2016
  17. wamphyri

    wamphyri Newbie member

    Occupation:
    Director
    Location:
    UK
    All now sorted thanks.
     
  18. Jun 10, 2016
  19. andybb

    andybb Newbie member

    Occupation:
    Gaming Director (Betsson)
    Location:
    Malta
    Hello Alex!

    Hello Tirilej!

    :)
     
  20. Jun 10, 2016
  21. Tirilej

    Tirilej Still a Lady CAG

    Occupation:
    Breathing
    Location:
    Sweden
    That can only be....the one and only..... ANDY :eek2:

    :DI'm not wrong am I or I would be really embarrassed :p
     
    1 person likes this.
  22. Jun 13, 2016
  23. lomakin

    lomakin Dormant account

    Occupation:
    blogger
    Location:
    Moscow

    I`m shure, after this words Alex don`t appeare in this topic : D
     
  24. Jun 13, 2016
  25. andybb

    andybb Newbie member

    Occupation:
    Gaming Director (Betsson)
    Location:
    Malta
    What gave that away?
    Was it the "Andy" in my username.
    It's me.
    UNless you meant another Andy in which case I would be really embarrassed :eek2:
     
    3 people like this.
  26. Jun 13, 2016
  27. Tirilej

    Tirilej Still a Lady CAG

    Occupation:
    Breathing
    Location:
    Sweden
    He already have and I'm sure you're intelligent enough to realize I know him in person.
     
  28. Jun 13, 2016
  29. Tirilej

    Tirilej Still a Lady CAG

    Occupation:
    Breathing
    Location:
    Sweden
    No need to be embarrassed. You're the one and only Andy for me:poke:

    Nice to see you back:thumbsup:
     
  30. Jun 14, 2016
  31. DANB9191

    DANB9191 Senior Member

    Location:
    United Kingdom
    Welcome back :thumbsup:

    The last time I said that, the member got banned :eek2:
     
  32. Jun 14, 2016
  33. Jd666

    Jd666 RiffRaff CAG mm4

    Occupation:
    Maggot Farmer
    Location:
    Republic Of West Yorkshire
    So...

    I had a look at Casinoeuro as i was pretty certain they stopped accepting UK players when the licensing rules came in.

    Wouldnt let me log in so i used forgotten password link.
    It sent the reset link to my email.
    Changed password and still wouldnt let me log in.

    Opened live chat, impressed it was open at this time on a morning and asked why i couldnt log in.

    Apparently i have to open a new account but with different email address.

    So if UK players want to use Casinoeuro and were signed up before, you have to create new account or contact them if you want to use your old email address.

    I now have to wait for them to get back in touch with me.
     
  34. Jun 14, 2016
  35. CasinoEuro-Alex

    CasinoEuro-Alex Dormant account

    Occupation:
    Casino Manager
    Location:
    Malta
    Hi,

    This is correct. We re-entered UK earlier this month, but as you mention, we´re not allowed to re-open any accounts. New account with new e-mail or you can contact us and we can help out :)

    Let me know if any issues.

    /Alex

     
  36. Jun 14, 2016
  37. Jd666

    Jd666 RiffRaff CAG mm4

    Occupation:
    Maggot Farmer
    Location:
    Republic Of West Yorkshire
    After all that time waiting for an email, i then get told i have to use a new email address
     
  38. Jun 14, 2016
  39. DANB9191

    DANB9191 Senior Member

    Location:
    United Kingdom
    Pretty sure this casino sent me over to Betsafe when they stopped accepting UK players.. Just signed up with my normal email address :thumbsup: Happy about that! Wouldn't want another email address just for one casino :eek2:
     
    1 person likes this.

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