Rickardalmstrom
Dormant account
- Joined
- Dec 4, 2012
- Location
- Stockholm
Now it has been 8 weeks since I made my withdrawal of 10,000 € from Casino770. I sent copies of my identification documents, credit cards and account history. And got it accepted the following day. In their terms and conditions it says that the withdrawal will take 4-10 days after they accepted the copies.
After 12 days I ask them what happend. And after that I contact them regularly on their "24/7" chat. But get the same answer every time, they say that I will be informed via e-mail as soon as possible, but they make no progress. How long does it take to become informed, I ask. And they always reply "You will recieve an email In the following days."
I've made contact with the LGA commission who holds the license over the casino and i've made a thread in a another site that is respected by the casinos, but still they have ignored me in every way possible to stall my withdrawal.
Suddenly a week ago they shut down my account and canceled my withdraw. Unfortunately, because of a glitch in their system. Now they sit in livechat and say that they review my case again and will come back with an answer within a few days. The same response they gave me for 60 days(15-20 times) now, my patience is running out. What should i do?
After 12 days I ask them what happend. And after that I contact them regularly on their "24/7" chat. But get the same answer every time, they say that I will be informed via e-mail as soon as possible, but they make no progress. How long does it take to become informed, I ask. And they always reply "You will recieve an email In the following days."
I've made contact with the LGA commission who holds the license over the casino and i've made a thread in a another site that is respected by the casinos, but still they have ignored me in every way possible to stall my withdrawal.
Suddenly a week ago they shut down my account and canceled my withdraw. Unfortunately, because of a glitch in their system. Now they sit in livechat and say that they review my case again and will come back with an answer within a few days. The same response they gave me for 60 days(15-20 times) now, my patience is running out. What should i do?