Hey all, I'm wondering if anybody has had experiences with Casino Vega regarding their depositing and withdrawal policy. Basically I'm in a predicament now because I have $626 dollars there but I'm not allowed to withdraw because I haven't deposited for 14 days, but I'm also not allowed to deposit because I have more than $25 in my account! According to their rules, my money is basically stuck in limbo. Before signing up for CasinoVega, I read at another casino review site that they promised this would not happen. Support so far has been very unhelpful, answering 3 of my tickets and complaints with a copy and paste of the rules.
I emailed the floorman but have not yet received a response, so will wait a day or two before calling them up. I'm just wondering if anyone has had experiences with them, and whether they've been resolved nicely. Also, I have been paid $1500 by them already ($500 a week) but this last $626 seems to be a problem since I cancelled part of the withdrawal to play some more and submitted a new one. I also did not receive any bonus but fulfilled the WR anyway, so I expected slightly better treatment for not being a bonus abuser.
I emailed the floorman but have not yet received a response, so will wait a day or two before calling them up. I'm just wondering if anyone has had experiences with them, and whether they've been resolved nicely. Also, I have been paid $1500 by them already ($500 a week) but this last $626 seems to be a problem since I cancelled part of the withdrawal to play some more and submitted a new one. I also did not receive any bonus but fulfilled the WR anyway, so I expected slightly better treatment for not being a bonus abuser.