I don't have many gripes with William Hill, but last night I used the free £5 daily bonus on Tkki Tastic, lost it(or so I thought). I had 22p left of the bonus money and could NOT spin to get rid of it. So I deposit £5 to play with cash hit bonus round first spin and win £80. But then I realised the bonus was still active. Bare in mind had a £20 max cap winnings.
So I called explain why would I want to keep a bonus active that had a 20 max winnings and deposit 5 ? He understood I was talking common sense but refused to convert it to cash.
Why can't casinos just apply common sense in these situations.
So I called explain why would I want to keep a bonus active that had a 20 max winnings and deposit 5 ? He understood I was talking common sense but refused to convert it to cash.
Why can't casinos just apply common sense in these situations.