Casino Rewards

And yet another casino gets gobbled up.... Just in case some Phoenician members don't get their email, this came this morning:

Dear xxxxx,

Welcome to the most interactive gaming experience available online today!

Your account number is Phxxxxxxxxx

Make sure you keep a record of your account number and remember to quote it when contacting our 24 hour support centre.

LOYALTY PROGRAM
****************
You have automatically become a member of our Casino Rewards loyalty program allowing you to collect VIP points while you play. Casino Rewards will shortly be sending you an e-mail with details of our loyalty program. For more information you can also go to www.casinorewards.com

BANKING
********
Whilst there are a number of ..... **snip** blah blah yadda yadda

**Note** I do not recommend playing at Casino Rewards Group. This is purely for information purposes.
 
Just a opdate of my problem.
I have not played what the tell me that I need to play more to make a cashout. I am waiting for CM to answer my PAB. He is checking into this matter right now.
I will opdate later again.
 
I still like the policy of not having to wager your own deposit anymore.

I have never understood why one should have to wager one's own money.

Imagine going to a land casino that gave you a comp, and they say that in order to use the comp you need to wager whatever of your own money you want to play 20 times.

It makes no sense at all.

To me, thats a big plus. I might even accept bonuses under those conditions.
 
Zoozie said:
I have had my bonus frozen for about 6 months for the usual bonus abuse crap
excuse.

However I decided to try redeem it again today, and somehow it was not
frozen anymore. So I now have 50$ on my account at Golden Tiger.
If I can manage to withdraw them after wagering (if I dont bust) is another
matter though.

So maybe you should try check again.

Zoozie


Meh. Not me.

We regret to inform you that your use of promotional chips has been temporarily suspended.

Unfortunately, due to promotional abuse in the past, the casino has been forced to take precautionary steps to ensure that players do not take advantage of promotional offers without ever risking their own funds.

To exchange your points for casino chips simply deposit and play at any of your Casino Rewards partner casinos. Your points should be available to you soon!
 
I have never had a problem with Casino rewards until yesterday. I have played at many of their casinos and have cashed out with no problem.(this was a few years ago) I recently opened an account at Casino kingdom. I deposited and received my bonus. I won about $3000 and as usual did not cash out! But I continued to accrue loyalty points which i kept redeeming. I think i received $75 match bonus and redeemed $40 and $80 in loyalty points. A day later when my money was gone I wanted to deposit there but they don't have Instadebit which is my only available method right now, so i did not play there. I tried to log in yesterday and it says my account has been blocked. I contacted customer service through email this morning and have not heard back yet. I wouldn't have thought anything about it until I found this thread. thanks for the heads up everyone! :thumbsup:
 
Just to update, I spoke to DeeAnne a few minutes ago on live chat. It took about two minutes for her to start chatting. She gave me the # to call and told who to ask for. I called and basically they told me they had emailed me (not true) and wanted to verify my details for my protection. I gave them the info and he said he would unblock my accounts. All well and good.Then I explained to him that my only available way to purchase was Instadebit and they dont have that. He went through all the other options and i told him that i would look into doing a wire transfer. Thats when it got a little strange. He gave me his personal email and said I need to keep him updated as to where I stand in resolving my purchasing problems. If I didnt he would have to keep "harrassing me" !? O.K. he was laughing but I thought it was a little strange. I explained that in the past I used my debit card but my bank started to refuse the purchases. I didnt want to argue with him but I guess his point was that if I dont have a way to purchase why would he unblock the accounts. I only have 86 reward credits in my account so honestly I dont think I care whether or not they unblock them. If he does "harrass" me that will be a different story.:rolleyes:
 
ballysdb said:
If I didnt he would have to keep "harrassing me" !? O.K. he was laughing but I thought it was a little strange.

I say that a lot and is meant as a joke. I'll say things like: I'll call tomorrow and harass you for a while". Things like that. To friends. If he laughed he probably meant it that way too.
 
You're probably right. I just thought it was strange that he said he would keep calling me if I didnt keep him updated. Is that a common practice? Its new to me. 11:30 guess its time for bed. I have to get up at the crack of noon!:cool:
 
OK I just logged into Captain Cooks to see if I was still blocked in all accounts. I am not but I noticed instead of having 88 reward credits, suddenly I have -16000! What? Now I am minus! Whatever. I will not play there anymore.:what:
 

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