Pontus
Dormant account
- Joined
- Jul 31, 2013
- Location
- Stockholm, Sweden
Hello everyone! Yesterday I took the 100% bonus on Casino Loco. I deposited 100 euros so I had 200 to play with.
Terms:
"Your bonus will be inactivated if you make a single bet of over €5, when a bonus is pending. Failure to follow this condition may result in forfeiting any winnings. Players are not permitted to place bets of 30% or more of the deposited amount in a single gaming round. Failure to follow this condition may result in forfeiting any winnings."
The highest bet I placed was 4.50. I'm done with all the 40x wagering and i'm going to make a cash out. I got this message though.
"Error: There was a problem with your account. Please contact customer support."
Did I in some way break the maximum bet rule? 30% of 100 is 30 euros. And i didnt bet 5 or higher. The withdrawal is on 1100 euros so i'm pretty worried.
Any1 had this problem?
Cheers
Terms:
"Your bonus will be inactivated if you make a single bet of over €5, when a bonus is pending. Failure to follow this condition may result in forfeiting any winnings. Players are not permitted to place bets of 30% or more of the deposited amount in a single gaming round. Failure to follow this condition may result in forfeiting any winnings."
The highest bet I placed was 4.50. I'm done with all the 40x wagering and i'm going to make a cash out. I got this message though.
"Error: There was a problem with your account. Please contact customer support."
Did I in some way break the maximum bet rule? 30% of 100 is 30 euros. And i didnt bet 5 or higher. The withdrawal is on 1100 euros so i'm pretty worried.
Any1 had this problem?
Cheers