Hi guys,
Not sure how to proceed on this.
As I knew they would, they are saying they need photo ID. However, being in the UK right now it's been neigh on impossible to obtain a passport or a driving license for renewal. I had sent them my original birth certificate as I've never had issues with casinos before with that. I had also sent them a picture of my expired passport.
Maja (The now ex casino representative) had said that they had accepted my documents and that there was just additional information needed.
So my mind is boggled. It took them 4 days just to turn around and say "oh actually you do need photo ID"
Eh... ok
And she helps thats nice. Some accredited casino reps cant respond in a 3 weeks delay for a simple question so thats good.